Ken Klaehn
Ft Wayne,IN
Summary
Adept at driving sales and enhancing customer experiences, I excelled as a Technical Sales Associate at Integrity Communications & Electronics, Inc. Leveraging strong client relationship management and quote preparation skills, I significantly contributed to team revenue. My proactive approach in understanding customer needs and delivering tailored training sessions underscored my commitment to service excellence and reliability.
Client-focused Technical Sales Representative offering 20 years of providing top-notch solutions to customers. A driven professional with the understanding that great service results in lasting client relationships.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
21
21
years of professional experience
Work History
Technical Sales Associate
Integrity Communications & Electronics, Inc
01.2004 - Current
- Conferred with existing and potential customers to assess requirements and propose optimal solutions.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
- Attended local and national trade shows to discover new products and services for addition to company's current offerings.
- Drove team revenue totals by bringing in top sales numbers.
- Delivered personalized training sessions for customers on product usage that led to enhanced customer experiences.
Education
No Degree - General Studies
Ball State University
Muncie, INNo Degree - General Studies
Indiana University, Purdue University Ft Wayne
Ft Wayne, INSkills
- Client relationship management
- Face-to-face communication
- Quote preparation
- Fulfillment support
- Time management
- Attention to detail
- Reliability
- Email communication
Timeline
Technical Sales Associate
Integrity Communications & Electronics, Inc
01.2004 - Current
No Degree - General Studies
Ball State University
No Degree - General Studies
Indiana University, Purdue University Ft Wayne
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