Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ken Liou

San Jose,California

Summary

Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results.

Overview

19
19
years of professional experience

Work History

STORE MANAGER

LIOU TOOL,INC
02.2021 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.


Retail Store Owner

LIOU BROTHER TOOLS, INC.
03.2015 - 01.2021
  • Managed daily operations efficiently, overseeing staff schedules, inventory control, and financial transactions.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.

Restaurant Manager

Liou's Restaurant, Inc.
04.2005 - 01.2021
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.

Education

High School Diploma -

Los Altos High School
Hacienda Heights, CA
05.1996

Skills

  • Cleaning and sanitizing
  • Deep cleaning abilities
  • Strong Work Ethic
  • Housekeeping skills

Languages

Chinese (Mandarin)
Native or Bilingual

Timeline

STORE MANAGER

LIOU TOOL,INC
02.2021 - Current

Retail Store Owner

LIOU BROTHER TOOLS, INC.
03.2015 - 01.2021

Restaurant Manager

Liou's Restaurant, Inc.
04.2005 - 01.2021

High School Diploma -

Los Altos High School
Ken Liou