KEN SINCHE
St George,UT
Summary
Proven leader in customer service and hospitality, adept at multitasking and team management, showcased during tenure at Legal Tender Restaurant. Excelled in efficient cash handling and mentoring staff, enhancing team dynamics, and operational efficiency. Demonstrated ability to maintain high standards of service and safety, ensuring customer satisfaction and workplace excellence. Experienced candidate with a vast background in customer service roles. Possesses extensive knowledge of policies, procedures, and regulations related to cash handling and customer relations. Consistently praised for providing fast and accurate service, as well as being able to recognize and resolve customer complaints. Committed to providing outstanding customer service and maintaining an efficient and organized workplace.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Waiter
Legal Tender Restaurant
Evanston, WY
05.2024 - 08.2024
- Greeted guests in a friendly and professional manner, taking orders accurately
- Performed opening and closing duties such as restocking supplies, cleaning work areas and setting up the dining room for next day's business
- Ensured tables were properly set up before seating guests and cleared promptly after meal completion
- Supported other servers, running food and refilling beverages to meet team goals
- Successfully handled large parties or groups of diners simultaneously in a fast paced environment
- Assisted with menu selections, offering helpful suggestions when needed
Stocker
Phantom Fireworks
Evanston, WY
05.2024 - 07.2024
- Stocked shelves during store hours, maintaining clean and presentable work areas to reduce hazards
- Provided assistance to customers with locating items
- Maintained a clean and orderly work environment
- Executed proper handling techniques when moving heavy objects around the facility
- Provided assistance in unloading materials from delivery trucks onto pallets
Cashier/Stocker Lead
Big Deal Outlet
St. George, UT
09.2023 - 04.2024
- Operated cash register and accurately processed payments, returns, and exchanges
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
- Demonstrated excellent customer service skills while interacting with customers in a friendly manner
Laborer
GregCo
Evanston, WY
10.2022 - 04.2023
- Performed manual labor tasks such as digging ditches, lifting objects and shoveling materials
- Maintained all safety protocols while working on job sites, including wearing personal protective gear
- Worked collaboratively in diverse environment with various employees
- Cleaned up debris from construction sites using rakes, brooms and other equipment
Crew Member
Wendys
Evanston, WY
05.2018 - 04.2022
- Greeted customers in a friendly and professional manner, ensuring customer satisfaction
- Performed cashier duties such as accepting payments, issuing change, and counting money back to customers
- Coordinated with other crew members to complete assigned tasks quickly and effectively
- Maintained an organized workspace by cleaning up after each shift was completed
- Showed punctuality and reliability when arriving to work shifts on time
- Maintained cleanliness of the kitchen area by washing dishes, wiping counters and taking out trash
- Operated fryers, grills, ovens, microwaves and other kitchen equipment safely
Education
Bachelor of Science (B.S.) - Finance
Utah Tech University
St George05.2026
Associate of Science - General Studies
Utah Tech University
St. George, UT05-2024
Skills
- Accurate Order Taking
- Currency Counting
- Team Management
- Retail Credits and Refunds
- Multitasking
- Mentoring and training
- Package handling
- Pallet arrangement
- Customer Service
- Worksite safety
- Materials Transport
- Efficient Cash Handling
Certification
Microsoft Excel Expert
Languages
- English, Bilingual
- Spanish, Native
Awards
- Avid Student of the Year 2019-2020
- National Society of High School Scholars
- Dean's List Honors 2023
- President's List Honors 2024
Timeline
Waiter
Legal Tender Restaurant
05.2024 - 08.2024
Stocker
Phantom Fireworks
05.2024 - 07.2024
Cashier/Stocker Lead
Big Deal Outlet
09.2023 - 04.2024
Laborer
GregCo
10.2022 - 04.2023
Crew Member
Wendys
05.2018 - 04.2022
Bachelor of Science (B.S.) - Finance
Utah Tech University
Associate of Science - General Studies
Utah Tech University
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