Summary
Overview
Work History
Education
Skills
Certification
Relatedskills
Timeline
Generic

Ken Sowden

Adairsville,GA

Summary

Reliable and upbeat, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Merchandising Assistant

Supplies on the Fly-Kennesaw, GA
04.2024 - Current
  • Add and maintain products for the internet supplies website for Sysco Foodservice
  • Handle adding products and maintain them on their current platform
  • Similar to Amazon website.

Amazon Driver Associate

Amazon Partner
07.2022 - 12.2023
  • Route Delivery Driver Associate
  • Navigate a variety of routes throughout delivery area
  • Customer obsessed
  • Always deliver a smile to our valued customers
  • Carry packages of 50+ pounds daily
  • Safely operate Amazon vehicle at all times
  • Consistently in the top 5 drivers for the company
  • Use handheld device for routing and customer delivery information
  • Go above and beyond daily
  • Consistently perform rescue routes for other drivers who need help.

Mortgage Underwriter

Homepoint Financial-Grand Island, FL
11.2021 - 06.2022
  • Work with realtors, clients every step of the way
  • Review and analyze loan transaction title can credit reports, income/asset documentation and collateral when submitted
  • Analyze documentation received from Loan Originator for acceptability and submit changes through system as needed
  • Effectively communicate all conditions and requirements to client
  • Manage the Clear to Close process
  • Maintain compliance with all mortgage industry standards and policies.

Marketing Associate Chairman's Club

Sysco Food Service-Ocoee, FL
09.2017 - 03.2020
  • Becoming a true partner, servicing and delighting my customers
  • Consistently learning and improving
  • Answer customers questions about products, prices, availability and product uses
  • Communicate and collect accounts receivables, work with credit department to get customers credit approved
  • Marketing to community, Run social media sites for customers
  • Assist with training of new employees and customers
  • Review of daily and weekly sales reports including sales and gross profit margin details
  • Perform sales budgets, forecasts, and maintaining sales records
  • Responsible for 70,000 a week in new/current customer sales
  • Constant prospecting for new customers.

General Manager

Froggers Mt Dora-Mount Dora, FL
05.2017 - 08.2017
  • Keeping customers delighted and coming back
  • Oversee entire operation of Froggers Mt Dora
  • Balance P&L, Scheduling, Marketing to community
  • Engage in all forms of social media to market, contact prospective customers, and Menu Analysis
  • Food Orders, Budgeting, Managing, Property Maintenance.

Marketing Associate Chairman's Club

Sysco Foods Inc-Ocoee, FL
01.2010 - 01.2017
  • Becoming a true partner, servicing and delighting my customers
  • Consistently learning and improving
  • Answer customers questions about products, prices, availability and product uses
  • Communicate and collect accounts receivables, work with credit department to get customers credit approved
  • Marketing to community, Run social media sites for customers
  • Assist with training of new employees and customers
  • Review of daily and weekly sales reports including sales and gross profit margin details
  • Perform sales budgets, forecasts, and maintaining sales records
  • Responsible for 70,000 a week in new/current customer sales
  • Constant prospecting for new customers.

Sales Manager

IKON Office Solutions-Maitland, FL
01.2006 - 01.2010
  • Involved in entire sales process of Facilities Management/Office product sales
  • Consistently meet with C level customers during pre-sales, presentations, and post sales
  • Managed 8 Account Executives in central florida accounts in analysis process
  • Design customer solutions using enablers/multi-functional devices
  • Conduct marketing analysis with IMS/PS analysts
  • Consistently make calls to customers in account base and new customers
  • Marketing including tying customers to social media.

Education

Telecommunications -

U.S. Coast Guard Training Center
Petaluma, CA

AA in Psychology -

Broward Community College
Davie, FL

Skills

  • Brand Awareness
  • Product presentation
  • Customer Relationship Management
  • Maintaining stock levels
  • Microsoft Office
  • Pricing and Signage Updates
  • Route Delivery
  • Sales Route Management
  • Accounts Receivables
  • Marketing/Merchandising
  • IT
  • Warehouse

Certification

Scuba Diving License

Relatedskills

Delight customers, Route Management, Delivery High Volume, Management, Sales, Business Analyst, Hospitality, Healthcare

Timeline

Merchandising Assistant

Supplies on the Fly-Kennesaw, GA
04.2024 - Current

Amazon Driver Associate

Amazon Partner
07.2022 - 12.2023

Mortgage Underwriter

Homepoint Financial-Grand Island, FL
11.2021 - 06.2022

Marketing Associate Chairman's Club

Sysco Food Service-Ocoee, FL
09.2017 - 03.2020

General Manager

Froggers Mt Dora-Mount Dora, FL
05.2017 - 08.2017

Marketing Associate Chairman's Club

Sysco Foods Inc-Ocoee, FL
01.2010 - 01.2017

Sales Manager

IKON Office Solutions-Maitland, FL
01.2006 - 01.2010

Telecommunications -

U.S. Coast Guard Training Center

AA in Psychology -

Broward Community College

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Ken Sowden