Ken Sutton
Burlington,IA
Summary
Jewelry professional with 30+ years of experience in store management, sales, custom design, hands on bench work and repairs. Proven expertise in stone setting and jewelry restoration that consistently surpasses expectations. Adept at managing teams and fostering client relationships, ensuring timely service and exceptional craftsmanship in all projects. Looking for a place to share my passion for fine jewelry.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
FLOOR SALES/SHOP MANAGER/CURRENTLY BENCH JEWELER
BECKERS JEWELERS
01.2014 - Current
- Hands on jewelry repair to include stone setting, tipping, sizing, chain and bracelet repair.
- Floor jewelry sales, and on floor custom design sales that exceeded expectations on a regular basis.
- Jewelry design, using hands on fabrication, and computer countersketch program.
- Manage the timely turnover of jewelry repairs for two stores.
- Store jewelry estimates and appraisals.
STORE MANAGER/BENCH JEWELER
RIDDLES JEWELRY
05.1998 - 07.2013
- Managed store operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees, while exceeding monthly sales expectations.
- Coordinated in-store events to increase foot traffic, partnering with local businesses and community organizations for mutual benefit.
- Jewelry repair and custom jewelry design, servicing both in store and out of store generated repair sales.
- Trained apprentice jewelers in the proper techniques of of basic jewelry repair.
- Led team meetings to improve sales team performance.
STONE SETTER/MODEL MAKER/MOLD CUTTER
MT RUSHMORE GOLD JEWELRY MANUFACTURER
09.1993 - 03.1998
- Set diamond and gemstones of all shapes and sizes for both stock and custom jewelry orders, over 125,000 stones set.
- Model maker, made and modified master sterling models to stone specifications.
- Packed/Vulcanized and cut wax injection rubber molds for factory production.
Law Enforcement Specialist
United States Air Force Veteran, USAF
Skills
- Skilled in torch and laser repairs
- Experienced in working with all precious metals
- Head and crown replacement
- Ring sizing
- Stone setting (All types/shapes/sizes)
- Tip and prong repair
- Bracelet (Pin and tube) repair
- Chain repair
- Jewelry restoration
- Custom Jewelry design
- Custom Jewelry fabrication (Cast to Complete)
- Shop management operations experience
- Able to explain repair steps to both customer and sales staff
Certification
GIA Diamonds Certification
GIA Diamond Grading Certification
DCA Gemstone Certification
Timeline
FLOOR SALES/SHOP MANAGER/CURRENTLY BENCH JEWELER
BECKERS JEWELERS
01.2014 - Current
STORE MANAGER/BENCH JEWELER
RIDDLES JEWELRY
05.1998 - 07.2013
STONE SETTER/MODEL MAKER/MOLD CUTTER
MT RUSHMORE GOLD JEWELRY MANUFACTURER
09.1993 - 03.1998
Law Enforcement Specialist
United States Air Force Veteran, USAF
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