Ken Webster
Brighton,Michigan
Summary
Resolute IT professional with proven success in planning and delivering enterprise work streams for global manufacturers. Well-versed with cloud-based infrastructure technologies and services. Adept with identifying risks and optimizing escalation paths via ITIL principles. Highly knowledgeable in both Agile and Waterfall (PMBOK) methodologies Excellent communication skills; comfortable interacting with all organizational levels and end client personnel. Extensive experience with risk & security projects either new or existing applications.
Overview
38
38
years of professional experience
1
1
Certification
Work History
Technical Project Manager / Business Analysts
TATA Consultancy
08.2022 - 12.2023
- Senior Project Manager
- Delivering Projects -CFO
- Development of Requirements
- Reviewing Architecture Diagrams
- Updating Project Plans
- Provide Project Schedule
- Scheduling Cutovers
- Site Planning
- Statement of Work
- Assigning Resources
- Waterfall Implementation Plan
- Project Planning
- SNOW - Managed updates
- MS Project Plans
- Submitting Change requests.
- Project Closure
- Jira Experience
IT Project Manager
Red River Technologies
11.2021 - 03.2022
- Project Manager – Delivered new technology to satellite location for the veteran’s administration
- Project Delayed Network Supply - Supply constraints
Senior Program Management
Dell Corporation
02.2021 - 12.2021
- Intake Manager for additional features. (Salesforce, Gainsight)
- Deployed MS Exchange add in features for specific business units
Sr Technical Project Manager
Bandstand Technologies
10.2020 - 01.2021
- Worked with Walmart Capacity Team on decommissioning / migration of six hundred applications in the existing data center to move to a new facility.
- Worked with Business users to Migrate to Azure, AWS, and GCP
SR Technical Project Manager
Fiat Chrysler Automobiles (FCA)
01.2015 - 04.2020
- Directed infrastructure projects for supply chain, Mexico, and quality teams.
- Devised project, test, and cut-over plans with CA Clarity.
- Developed progress reports and provided status updates.
- Completed site surveys for manufacturing plants.
- Partnered with vendors for capacity planning and maintained stakeholder relationships.
- Coordinated testing (through TMO) and release management.
- Evaluated 230 on-premises applications and spearheaded migration of the legacy environments for all 27 FCA manufacturing plants to cloud-based (AWS, MS Azure) technologies (est. completion Q4 2020).
- Worked with Business Partners to migrate to Azure or HCI (Hyper converged Infrastructure) IBM
- Migrate existing AIX application to Linux OS
- MS365 and Gmail Suite Implementations
- Managed incidents, migrations, and cut overs for projects in the Manufacturing Business Unit
- Created (CAR) Corrective action reports when incidents stop plant operations.
- Delivered a cloud-based Global Issue Management application one month ahead of schedule, saving $325K in support costs.
- Partnered with the PMO team to launch engine tracking systems worldwide, reducing defect repair time by two weeks.
- Decommissioned Existing data Center and moved/migrated applications to new DC.
- Utilized LARA tool in working with licensing and regulatory affairs in support of HR and other business units
Technical Project Manager
Hewlett Packard
05.2014 - 12.2014
- Deployed new versions of HPOM monitoring tool, decommissioned legacy monitoring versions.
- Managed the deployment and or decommission legacy equipment.
Technical PM
Federated Service Solutions
11.2014 - 04.2014
- Contracted for RFP & SOW for wireless dealer applications.
- Worked on requirement to deploy network configuration that did not allow potential customer to use existing dealership network.
- Financing, customer Information needs to be segmented and secured from dealership network.
Senior Project Manager (contract)
General Motors
08.2010 - 12.2013
- Led full life cycle deployments for various data centers, managed budgets, resourcing, and escalations.
- Oversee stress testing and disaster recovery planning.
- Executed master project plans, cut-over, and post-go-live support.
- Presented testing results and KPI reports to executive stakeholders.
- Collaborated with Global IT for scheduling, QA, and post-production support.
- Successfully migrated 130 servers and 254 applications to a new data center.
- Drove the global deployment of Cisco UC applications and MPLS Network for more than 100,000 users.
- Introduced ITIL processes for the NA Region and evangelized best practices for Service Strategy and Service Operation.
- Call Center deployments with Genesys, Cisco, and Avaya CRM/ IVR deployments.
- Decommissioned Existing Data Center to New DC and migrated all Cadillac applications for General Motors.
- Migrations of US-based VOIP products IVR & VOIP gateway switches. For locations in Detroit and Warren Michigan.
Technical PM – (Contract)
Bank of America
01.2010 - 07.2010
Senior Project Manager
Avaya Communications
04.1998 - 01.2005
Services Director
Siemens Communications
01.1986 - 01.1998
Education
Business Administration - undefined
01.1982
Skills
- MS Dynamics 365
- People Soft
- JDE
- SAP
- Data Warehouse & Modeling
- MS Project
- CA Clarity
- Azure DevOps (TFS)
- MS Office
- Visio
- Google Apps
- SharePoint
- MS Teams
- Autodesk
- Service Now
- Drive IT
- HCI Infrastructure
Certification
- Project Management Professional (PMP)
- Avaya Advanced Communication Networking Specialist
- Avaya Advanced Network VoIP Certified
- ITIL Foundation
- Certified Siemens Software Designer
- ISO 9001 Certification
- Siemens Digital Central Office Switch
<Enter your own>
Title: Technical Project Manager/ Business Analysts
Timeline
Technical Project Manager / Business Analysts
TATA Consultancy
08.2022 - 12.2023
IT Project Manager
Red River Technologies
11.2021 - 03.2022
Senior Program Management
Dell Corporation
02.2021 - 12.2021
Sr Technical Project Manager
Bandstand Technologies
10.2020 - 01.2021
SR Technical Project Manager
Fiat Chrysler Automobiles (FCA)
01.2015 - 04.2020
Technical PM
Federated Service Solutions
11.2014 - 04.2014
Technical Project Manager
Hewlett Packard
05.2014 - 12.2014
Senior Project Manager (contract)
General Motors
08.2010 - 12.2013
Technical PM – (Contract)
Bank of America
01.2010 - 07.2010
Senior Project Manager
Avaya Communications
04.1998 - 01.2005
Services Director
Siemens Communications
01.1986 - 01.1998
Business Administration - undefined
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