Ken Wilder
Humboldt,TN
Summary
Results-driven leader with expertise in inventory management, project coordination, and customer relationship management. Proven ability to enhance guest satisfaction and optimize operational efficiency.
Overview
29
29
years of professional experience
Work History
Assistant Manager
McDonald's Restaurant
Medina, TN
06.2022 - Current
- Facilitated daily operations to maintain quality standards.
- Oversaw inventory levels, truck orders, and monthly inventory audits.
- Addressed customer concerns to enhance guest satisfaction.
- Collaborated with management on promotional campaigns and product launches.
- Performed facility maintenance tasks.
- Corporate inspection specialist.
Owner/Operator
Wilder Works LLC
Humboldt, Tennessee
04.2015 - 05.2022
- Managed daily business operations, optimizing staff performance, sales, material usage, and accounting accuracy.
- Directed financial planning, budgeting, and cash flow management to ensure business sustainability.
- Coordinated project timelines and resources, achieving successful project completions.
- Managed construction projects from initiation to completion, ensuring quality and compliance.
- Prepared detailed cost estimates based on labor, material, equipment, overhead costs and other related expenses.
- Provided landscaping services as a private contractor, focusing on client satisfaction and project quality.
- Collaborated with clients to understand their landscape preferences and requirements.
Facilities Maintenance/ Floating Manager
McDonald's Restaurant
Humboldt, Tennessee
05.2011 - 02.2015
- Managed operations for multiple retail locations, ensuring consistent service and operational standards.
- Supported various store locations as a floating manager, facilitating seamless operations and addressing immediate needs.
- Daily & Special Maintenance
- Inventory control
- Delivered excellent customer service, improving overall shopping experience and fostering customer loyalty.
- Deposits & Change orders
Shop Manager
Horton Enterprises
Humboldt, Tennessee
05.2003 - 02.2011
- Diagnosed mechanical issues in various equipment and systems.
- Installed new parts in accordance with manufacturer's instructions or engineering drawings.
- Conducted routine inspections to identify potential equipment failures.
- Maintained landscaping and grounds to ensure cleanliness and aesthetic appeal.
Assistant Manager
J.R.N. Inc(KFC)
Humboldt, Tennessee
04.2001 - 05.2003
- Daily-Weekly Sales Workbook
- Hire/Fire/Training
- Managed inventory and ordering processes to maintain optimal stock levels
- Executed daily and special maintenance tasks to ensure operational functionality
Self Employed Private Contractor
Self Employed Services
Ft Collins, CO
01.1999 - 02.2001
- Private and Sub Contractor
- Remodels
- Custom Carpentry, Flat Work, Landscaping, Sheetrock, Custom Cabinetry, Ceramic and Porcelain Tilework
Jobsite Foreman
Summit Construction
Ft Collins, CO
07.1997 - 01.1999
- Blueprints and Layout, Carpentry, Concrete, Sheetrock, Weld/Cut/Fab, Backhoe and Bobcat operator
- Managed subcontractors and laborers to ensure compliance with project specifications.
- Implemented quality control measures to maintain construction standards on-site.
Education
Bachelor of Science - Psychology
Jackson State Community College
Jackson, TNHigh School Diploma -
Jacksonville High School
Jacksonville, TXHigh School Diploma -
E.T.I. Advanced Placements
Jacksonville, TX05-1993
Skills
- Team Player with exceptional leadership skills
- Consistent, Reliable, Meticulous Work Ethic
- Inventory management
- Customer relationship management
- Financial planning
- Project coordination
- Facility and Equipment Maintenance
- Staff training
- Tennessee Licensed Concealed Carry
- Red Cross CPR, Advanced First Aid, GSW Triage & Bleeding Control Basics
Timeline
Assistant Manager
McDonald's Restaurant
06.2022 - Current
Owner/Operator
Wilder Works LLC
04.2015 - 05.2022
Facilities Maintenance/ Floating Manager
McDonald's Restaurant
05.2011 - 02.2015
Shop Manager
Horton Enterprises
05.2003 - 02.2011
Assistant Manager
J.R.N. Inc(KFC)
04.2001 - 05.2003
Self Employed Private Contractor
Self Employed Services
01.1999 - 02.2001
Jobsite Foreman
Summit Construction
07.1997 - 01.1999
Bachelor of Science - Psychology
Jackson State Community College
High School Diploma -
E.T.I. Advanced Placements
High School Diploma -
Jacksonville High School