KEN WOODFORD
Orlando,FL
Summary
Detail-oriented professional with a proven track record in managing multiple priorities and enhancing team productivity. Experienced Site Security Manager specializing in risk assessment and security protocol development. Demonstrated leadership in team management and personnel training, leading to improved security structures and safer environments. Expertise in crisis management while maintaining high standards of professionalism.
Overview
1
1
Certification
Work History
Site Security Manager
Covenant Aviation Security
- Supervised 200 security personnel, ensuring compliance with established operational guidelines.
- Collaborated with law enforcement agencies to enhance emergency response strategies.
- Managed and analyzed incident reports to support strategic decision-making for prevention efforts.
- Evaluated individual and departmental performance against established goals for continuous improvement.
Customer Service Manager
Frontier Airlines
- Directed daily airport operations to ensure safety, efficiency, and FAA compliance.
- Enhanced on-time performance by 10% through strategic scheduling and resource allocation.
- Managed a team of over 250 employees, promoting a culture of accountability and excellence.
- Optimized departmental budgets, reducing operational costs while maintaining service quality.
- Coordinated ground services for 60+ flights daily, including catering, maintenance, and baggage handling.
- Oversaw vendor ordering and payments to ensure timely delivery and cost control.
Airport and Ground Operations Supervisor
JetBlue Airways
- Oversaw daily operations to optimize flight schedules and crew assignments.
- Monitored compliance with safety regulations and company policies across all departments.
- Fostered continuous improvement culture through regular feedback and performance evaluations.
- Coordinated cross-functional teams to swiftly resolve operational challenges.
- Maintained open communication with upper management, providing updates on operational progress.
- Managed workflows to ensure timely completion of tasks and optimal performance.
Corporate Security Specialist
JetBlue Airways, JFK Airport
- Developed and implemented security protocols, enhancing safety measures at JFK Airport.
- Managed access control systems, restricting entry to authorized personnel only.
- Led team in crisis management drills to improve readiness for emergency scenarios.
- Collaborated with law enforcement agencies to coordinate responses to security concerns.
- Mentored junior security personnel on best practices for incident response.
- Proactively addressed employee safety concerns to foster a secure workplace environment.
Police Officer
City of Greenville, Police Department
- Enforced local laws and regulations to ensure public safety and order.
- Conducted thorough investigations, gathering evidence and witness statements efficiently.
- Collaborated with community organizations to enhance police-community relationships.
- Utilized advanced communication systems for effective incident reporting and dispatching.
- Demonstrated sound judgment during emergency situations impacting public safety.
- Exhibited excellent communication skills to foster trust among diverse populations.
Marine
US Marines Corps
- Supervised personnel in high-stress environments to ensure strict adherence to safety protocols.
- Managed bulk fuel distribution operations, ensuring compliance with safety regulations and industry standards.
- Oversaw inventory management, optimizing stock levels for efficient fuel supply.
- Implemented preventative maintenance programs for bulk fuel equipment, significantly reducing downtime and repair costs.
Education
Some College (No Degree) - Basic Law Enforcement Training BLET
Wilson Technical Community College
Wilson, NC08-1999
High School Diploma -
John J. Pershing
Detroit, MI06.1995
Skills
- Analytical problem-solving
- Effective time management
- Multitasking proficiency
- Interpersonal communication skills
- Physical security management
Certification
ACE / ASC Security
Florida Security Class D and MB License
Timeline
Site Security Manager
Covenant Aviation Security
Customer Service Manager
Frontier Airlines
Airport and Ground Operations Supervisor
JetBlue Airways
Corporate Security Specialist
JetBlue Airways, JFK Airport
Police Officer
City of Greenville, Police Department
Marine
US Marines Corps
Some College (No Degree) - Basic Law Enforcement Training BLET
Wilson Technical Community College
High School Diploma -
John J. Pershing