Kena Patel
Philadelphia,PA
Summary
Skilled professional with a strong background in hands-on support roles. Expertise in assisting with various tasks, ensuring efficiency and productivity. Known for effective team collaboration and adaptability to changing needs. Reliable and focused on delivering quality results, with strengths in organization, problem-solving, and multitasking.
Overview
2026
2026
years of professional experience
Work History
Helper
YMCA
- Organized products in accordance with weight, size, grade,or composition of material
- Virtual assessment
- Made presentation projects to introduce new material.
Cashier
Dunkin
- Counted money in cash drawers at the start of each shift
- Greeted all customers with a friendly smile
- Assisted customers with locating items, answering questions and providing direct service.
- Collaborated with team members to meet daily sales goals and improve service flow.
Pharmacy Technician
Cottman 1 Pharmacy
05.2022 - Current
- Leveraged database to confirm the validity of prescriptions, patient data and drug side effects.
- Communicated effectively with healthcare providers regarding prescriptions.
- Trained new staff on pharmacy procedures and operational standards.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
Education
Bachelor of Arts - Biology
Arcadia University
Glenside, PA12-2025
Skills
- Scanner operations Customer service excellence
- Cash register operation Customer service
- Training and development
- Verifying Orders
- Proper Labeling Procedures
- Prescription Refill Fulfillment
- Answering and Routing Calls
- Documentation and reporting
- Punctual and reliable
- Relationship building
Languages
English
Native/ Bilingual
Gujarati
Native/ Bilingual
Hindi
Full Professional
Timeline
Pharmacy Technician
Cottman 1 Pharmacy
05.2022 - Current
Helper
YMCA
Cashier
Dunkin
Bachelor of Arts - Biology
Arcadia University