Summary
Overview
Work History
Education
Skills
Timeline
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Kenadee Montoya

Loma Linda,CA

Summary

Highly-motivated employee with a strong ability to deep dive root causes in order to deliver results. Experience ranging from problem solve to Quality PA along with a rich history as an Auditor. I focused on customer obsession by joining ICQA as auditor in order to insist on the highest standards within SBD1. Moved to Quality PA and continued developing and learning everything pertaining to Quality to help support operations.

Overview

3
3
years of professional experience

Work History

Amazon
09.2021 - Current
  • Assisted in launching SBD1
  • Earned trust from leadership by being vocally self-critical when leading AAs in order to minimize the amount of reported problem solve to Network
  • Became a POC for AMs and Ops for anything pertaining to Quality or ISS
  • Took ownership of delivering results to customers by working with fellow auditors’ teams to ensure containers were correctly received, processed and loaded to be fulfill customer orders
  • Developed over 50 associates in 6 different roles within Quality and Problem solve
  • Helped drive down the buildings Double receive that directly impacted our Gross Adjustment allowing the building to now be incompliance
  • Developed a strong Days Quality Team
  • Owning the staffing for FHD Quality team And ISS
  • Adjusting and supporting other departments when they were need of support by my team
  • Ran Quality along with Problem solve and ISS PAs alone for two months as my counterpart was on a medical leave
  • Assist in the Mental health event every month with the LP team to help spread awareness of the benefits amazon provides around mental health.

Education

Bachelors of Arts - Early Childhood Education

California Baptist University
Riverside, CA
12-2023

Highschool Diploma -

Redlands East Valley High School
06-2018

Skills

  • UIS Tote Wrangling
  • Problem Solve
  • Pallet Receive
  • Sweeper
  • Pallet-Preditor
  • ICQA
  • Learning Ambassador
  • PA for Quality/ISS
  • POC for Problem Solvers
  • HDSC Lite Ticket Specialist
  • ICQA Ambassador
  • Time Management
  • POC AMs and Pas for Quality
  • Communication
  • Organization and Time Management
  • Flexible and Adaptable

Timeline

Amazon
09.2021 - Current

Bachelors of Arts - Early Childhood Education

California Baptist University

Highschool Diploma -

Redlands East Valley High School

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Kenadee Montoya