Kenadi Palmer
San Antonio,TX
Summary
Dedicated and adaptable professional with seven years of United States Army experience, bringing a proven record of discipline, leadership, and mission-focused performance. Skilled former Patient Administration Specialist and Certified Nursing Assistant with hands-on clinical support experience and a strong foundation in patient care, medical documentation, and healthcare operations. Known for excelling in fast‑paced environments, communicating effectively across diverse teams, and delivering high‑quality support with integrity and attention to detail. Ready to leverage a unique blend of military expertise and healthcare knowledge to contribute meaningfully in a patient‑centered or administrative role.
Overview
13
13
years of professional experience
1
1
Certification
Work History
73A - Social Worker
United States Army
09.2025 - Current
68G - Patient Administration Specialist
United States Army
05.2018 - 09.2025
- Managed patient admissions and discharges, ensuring compliance with healthcare regulations.
- Supported clinical staff by providing efficient administrative assistance during peak periods.
- Maintained accurate patient records using electronic health record systems, ensuring data integrity and confidentiality.
- Trained new staff on administrative procedures and healthcare protocols to enhance team efficiency.
Certified Nursing Assistant
River Hills Village
Keokuk, IA
01.2018 - 05.2018
- Assisted residents with daily living activities, ensuring comfort and support.
- Monitored vital signs and reported changes to nursing staff for timely intervention.
- Trained new nursing assistants in best practices for resident care and safety protocols.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Sushi Clerk
Hy-Vee
Keokuk, IA
04.2017 - 01.2018
- Prepared sushi rolls and poke bowls, ensuring freshness and quality standards.
- Maintained clean and organized workstations, adhering to food safety regulations.
- Collaborated with team members to streamline sushi preparation processes.
- Trained new staff on proper sushi-making techniques and safety procedures.
- Managed inventory and restocked the sushi station, reducing waste and maintaining product freshness.
Delicatessen Clerk
Hy-Vee
Keokuk, IA
07.2013 - 04.2017
- Assisted customers in selecting deli products, ensuring exceptional service and satisfaction.
- Operated slicers and scales to prepare and package meats and cheeses efficiently.
- Maintained cleanliness and organization of deli area, adhering to food safety standards.
- Trained new team members on operational procedures and customer service excellence.
Crew Member
Rave Motion Pictures Davenport 53
Davenport, IA
10.2016 - 03.2017
- Monitored inventory levels for concessions, facilitating timely replenishment of supplies.
- Welcomed guests to theater with friendly demeanor and smile and directed to screening rooms.
- Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
- Demonstrated adaptability by working various positions within the theater as needed, including box office cashier, concession attendant, usher, and merchandise table duties.
Education
Associate of Applied Science - Graphic Design
Full Sail University
Winter Park, FL12-2024
Certificate - Visual Design
Full Sail University
Winter Park, FL02-2024
Bachelor of Science - Social Psychology
Park University
Parkville, MO03-2023
Associate of Arts - General Studies
Southeastern Community College
Keokuk, IA05-2016
High School Diploma -
Keokuk High School
Keokuk, IA06-2013
Skills
- HIPAA compliance
- Effective communication
- Attention to detail
- Teamwork and collaboration
- Critical thinking
- Dependable and responsible
- Computer skills
- Organization and time management
- Caring and empathetic
- Direct patient care
- Flexible and adaptable
- Customer service
Certification
- Basic Life Support (BLS) Training - Expires: 08/31/2027
Languages
English
Native or Bilingual
Timeline
73A - Social Worker
United States Army
09.2025 - Current
68G - Patient Administration Specialist
United States Army
05.2018 - 09.2025
Certified Nursing Assistant
River Hills Village
01.2018 - 05.2018
Sushi Clerk
Hy-Vee
04.2017 - 01.2018
Crew Member
Rave Motion Pictures Davenport 53
10.2016 - 03.2017
Delicatessen Clerk
Hy-Vee
07.2013 - 04.2017
Associate of Applied Science - Graphic Design
Full Sail University
Certificate - Visual Design
Full Sail University
Bachelor of Science - Social Psychology
Park University
Associate of Arts - General Studies
Southeastern Community College
High School Diploma -
Keokuk High School