Work-life balanceCompany CultureFlexible work hoursHealthcare benefitsWork from home optionPaid time offCareer advancement
Summary
Dedicated and adaptable professional with eight years of United States Army experience, bringing a proven record of discipline, leadership, and mission-focused performance. Skilled former Patient Administration Specialist and Certified Nursing Assistant (CNA) with hands-on clinical support experience and a strong foundation in patient care, medical documentation, and healthcare operations. Known for communicating effectively across diverse teams and delivering high‑quality support with integrity and attention to detail. Ready to leverage a unique blend of military expertise and healthcare knowledge to contribute meaningfully in a patient‑centered or administrative role.
1
Certification
13
Years of experience
Work History
73A - Social Worker
1 Year 1 Month
United States Army | 09.2025 - Current
Clinical Intern
3 Months
Ripple Ranch Recovery Center | Spring Branch, TX | 05.2026 - 08.2026
Attended daily flash meetings to staff client concerns with administration, licensed therapists, medical and case management.
Co-facilitated and restructured Internal Family Systems (IFS) group.
Monitored client engagement, reporting behavioral changes and escalation risks promptly.
Participated in weekly supervision sessions, receiving feedback to improve professional skills and knowledge continually.
Fostered an inclusive environment where all patients felt respected regardless of their cultural background or personal beliefs.
68G - Patient Administration Specialist
7 Years 4 Months
United States Army | 05.2018 - 09.2025
Managed patient admissions and discharges, ensuring compliance with healthcare regulations.
Supported clinical staff by providing efficient administrative assistance during peak periods.
Maintained accurate patient records using electronic health record systems, ensuring data integrity and confidentiality.
Trained new staff on administrative procedures and healthcare protocols to enhance team efficiency.
Certified Nursing Assistant
4 Months
River Hills Village | Keokuk, IA | 01.2018 - 05.2018
Assisted residents with daily living activities, ensuring comfort and support.
Monitored vital signs and reported changes to nursing staff for timely intervention.
Trained new nursing assistants in best practices for resident care and safety protocols.
Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Sushi Clerk
9 Months
Hy-Vee | Keokuk, IA | 04.2017 - 01.2018
Prepared sushi rolls and poke bowls, ensuring freshness and quality standards.
Maintained clean and organized workstations, adhering to food safety regulations.
Collaborated with team members to streamline sushi preparation processes.
Trained new staff on proper sushi-making techniques and safety procedures.
Managed inventory and restocked the sushi station, reducing waste and maintaining product freshness.
Delicatessen Clerk
3 Years 9 Months
Hy-Vee | Keokuk, IA | 07.2013 - 04.2017
Assisted customers in selecting deli products, ensuring exceptional service and satisfaction.
Operated slicers and scales to prepare and package meats and cheeses efficiently.
Maintained cleanliness and organization of deli area, adhering to food safety standards.
Trained new team members on operational procedures and customer service excellence.
Monitored inventory levels for concessions, facilitating timely replenishment of supplies.
Welcomed guests to theater with friendly demeanor and smile and directed to screening rooms.
Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
Demonstrated adaptability by working various positions within the theater as needed, including box office cashier, concession attendant, usher, and merchandise table duties.
Education
Associate of Applied Science - Graphic Design
Full Sail University | Winter Park, FL | 12-2024
Salutatorian
4.0 GPA
Certificate - Visual Design
Full Sail University | Winter Park, FL | 02-2024
4.0 GPA
Bachelor of Science - Social Psychology
Park University | Parkville, MO | 03-2023
cum laude graduate
National Society of Leadership and Success Member
3.67 GPA
Relevant Coursework: Child Psychology & Self and Society
Associate of Arts - General Studies
Southeastern Community College | Keokuk, IA | 05-2016
Phi Theta Kappa Member
High School Diploma
Keokuk High School | Keokuk, IA | 06-2013
National Honor Society Member
Skills
HIPAA compliance
Effective communication
Attention to detail
Teamwork and collaboration
Critical thinking
Dependable and responsible
Computer skills
Organization and time management
Caring and empathetic
Direct patient care
Flexible and adaptable
Customer service
Certification
Basic Life Support (BLS) Training - Expires: 08/31/2027
Registered Clinical Social Worker Intern, Psychotherapist ISW 19427 at iMind Mental Health SolutionsRegistered Clinical Social Worker Intern, Psychotherapist ISW 19427 at iMind Mental Health Solutions