Professional Summary
Overview
Work History
Education
Skills
Timeline

Matilda Ann Antone

Catholic Charities Hawaii
Kaneohe,HI
2027
years of professional experience

Dynamic Family Care Coordinator with extensive experience at Kauai Hospice, adept at case planning and interdisciplinary teamwork. Successfully enhanced family satisfaction through tailored interventions and effective resource management. Recognized for mentoring staff and implementing EMR systems, fostering a culture of collaboration and continuous improvement in patient support services.

Results-driven case management professional with a track record of effective client advocacy and support. Experienced in conducting thorough assessments and creating individualized care plans to meet client needs. Collaborates seamlessly with multidisciplinary teams and adapts to dynamic situations to ensure optimal client outcomes.

Knowledgeable in end of life and Palliative care with solid history of managing complex caseloads and providing comprehensive support to diverse client populations. Proven ability to assess client needs and develop tailored action plans that drive positive outcomes. Demonstrated strong communication and problem-solving skills in high-pressure environments.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Proven success in client management and case documentation, leveraging problem-solving and critical thinking skills to enhance service delivery and outcomes.

Work History

Family Care Coordinator, Social Worker

5 Years 3 Months
Kauai Hospice | 06.2021 - Current
  • Coordinated care plans for patients, ensuring alignment with individual needs and preferences.
  • Facilitated interdisciplinary team meetings to discuss patient progress and strategize care interventions.
  • Developed resource materials for families, enhancing understanding of hospice services and available support.
  • Mentored new staff members on best practices for patient communication and family engagement strategies.
  • Established relationships with community partners to broaden access to resources for families in need.
  • Trained staff on electronic health record systems, improving documentation accuracy and workflow efficiency.
  • Led initiatives to enhance emotional support services, fostering a compassionate environment for patients and families.
  • Streamlined communication between family members and healthcare providers, ensuring timely updates and necessary adjustments to care plans.
  • Maintained detailed case records, ensuring accurate documentation for future reference and decision-making purposes.
  • Conducted thorough assessments of family dynamics and needs, leading to tailored interventions that promoted overall wellbeing.
  • Visited families in home, work, and medical facilities to provide information and support.
  • Developed a network of community and medical service providers to call upon when needed by client or family.
  • Collaborated with multidisciplinary teams to develop holistic care strategies prioritizing the best interests of the family unit.
  • Enhanced family satisfaction by diligently coordinating care services and addressing individual needs.
  • Regularly reviewed and updated care plans based on changing family needs, ensuring a dynamic approach that adapted to evolving circumstances.
  • Organized and managed comprehensive care plans, contributing to a more efficient service delivery system for families.
  • Mentored new Family Care Coordinators, sharing knowledge and expertise while fostering an environment conducive to mutual growth and learning.
  • Developed strong relationships with community organizations, enabling a more seamless referral process for families in need of additional support.
  • Helped families navigate complex systems such as end-of-life planning to make informed decisions for themselves and their loved one.
  • Designed, implemented, and assessed support plans for families.
  • Advocated on behalf of families within the healthcare system, striving for improved access to quality services without unnecessary barriers or delays.
  • Educated families on available resources and assisted with applications, increasing access to vital services.
  • Promoted positive communication among all parties involved in patient care by actively listening empathetically while offering practical guidance as needed.
  • Supported families through needs such as placement to long-term care facilities by providing information, referrals and connections.
  • Facilitated caregiver respite opportunities by connecting families with qualified support staff, allowing for much-needed breaks without compromising the quality of care provided.
  • Organized educational workshops aimed at empowering families to make informed decisions regarding their loved one''s care and well-being.
  • Conducted regular home visits to assess living conditions and identify potential risks requiring immediate attention or long-term planning.
  • Implemented creative problem-solving techniques when addressing complex challenges faced by families under my care coordination responsibilities.
  • Facilitated family meetings to ensure communication and collaboration between family members.
  • Provided emotional support and counseling to patients and families, enhancing coping strategies during end-of-life transitions.
  • Advocated for clients'' rights, navigating complex systems to secure necessary resources and benefits.
  • Promoted a culture of self-care and professional development among colleagues, fostering a supportive work environment that encouraged ongoing growth and learning.
  • Implemented evidence-based therapeutic interventions for clients struggling with mental health challenges or behavioral concerns.
  • Educated families on hospice resources and bereavement services, improving access to support systems.
  • Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.

On Call Case Manager, ICPC Unit

4 Years 3 Months
Catholic Charities Hawaii | 06.2022 - Current
  • Developed comprehensive case plans to address client needs and improve service delivery.
  • Coordinated multidisciplinary teams to facilitate resource access for clients facing challenges.
  • Assessed client eligibility for programs and services, ensuring compliance with organizational standards.
  • Conducted thorough assessments of clients' situations, identifying issues, goals, and necessary interventions.
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
  • Conducted home studies and assessments for adoption and placement.
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Provided training and mentorship to junior case managers on best practices and case management approaches.
  • Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
  • Promoted a safe environment for vulnerable populations by reporting suspected abuse or neglect.
  • Conducted home study and assessment for potential adoption placements to ensure suitability and compliance with regulations.
  • Monitored child placements and assessed safety conditions in home environments to ensure well-being.

Clinical Trial Interventionist

1 Year
Dept.Native Hawaiian Health-JABSOM-RUCH | 01.2024 - 01.2025
  • Facilitated clinical intervention to assigned random individuals for research
  • Delivered targeted instructional strategies to boost participant engagement and comprehension.
  • Monitored participants' progress using assessment tools to adjust interventions..
  • Analyzed data trends to inform program adjustments and improve intervention effectiveness.
  • Conducted small group instruction focusing on specific skill areas, allowing for targeted remediation efforts within the classroom setting.
  • Maintained accurate records of participant performance data, ensuring timely reporting of progress reports to relevant stakeholders.
  • Facilitated workshops for educators on best practices in intervention techniques and strategies.
  • Monitored controlled groups during research activities to ensure adherence to study protocols. as well as intervention
  • Utilized technology tools to enhance instruction delivery during intervention sessions, ensuring active engagement of both control and intervention groups.

Director of Social Services

2 Years 1 Month
King Lunalilo Trust | 12.2022 - 01.2025

Maintained accurate records of all patients referred to social work, ensuring comprehensive documentation.

  • Directed program development to improve service delivery for vulnerable populations.
  • Directed and oversaw overall operations of both Long Term Care and Adult Day Care programs
  • Implemented strategic initiatives to increase operational efficiency across service areas.
  • Implemented strategic initiatives that streamlined operations across service areas.
  • Developed training programs for staff, improving service quality and team performance metrics.
  • Established performance benchmarks, driving accountability and continuous improvement in service delivery standards.
  • Oversaw staff development through in-depth trainings, workshops, seminars, and other learning opportunities.
  • Recruited, interviewed, and hired staff members offering exceptional talent and brought great skills to the team team.
  • Enhanced team productivity and morale by establishing clear communication channels and providing regular feedback.
  • Recruited, interviewed, and hired staff members offering exceptional talent and brought great skills to Contributed to team success by actively participating in collaborative projects.
  • Oversaw compliance with federal, state, and local regulations, ensuring all programs operated within legal frameworks.
  • Collaborated with government agencies and local organizations to identify gaps in services and develop targeted interventions.
  • Championed client-centered approach throughout the organization, leading to increased satisfaction rates amongst service recipients.ients.
  • Advocated for policy changes at the local government levels, contributing to the betterment of social service provisions.ons.
  • Championed client-centered approach across organization, resulting in higher satisfaction rates among service recipients.ients.
  • Facilitated workshops and seminars for clients on vital life skills, improving their independence and quality of life.
  • Advocated for policy changes at the local, state, and federal levels to address systemic barriers faced by clients.
  • Improved client satisfaction by personalizing service plans and incorporating feedback into program improvements.
  • Monitored and reported on program outcomes, highlighting successes and identifying areas for further development.
  • Provided leadership, guidance and support to staff members.
  • Assessed community needs and identified resources for social and community service programs.
  • Advocated for social and community service programs to increase awareness and funding.
  • Managed volunteer programs focused on providing community services to underserved populations.
  • Created and managed budgets, efficiently allocating resources for social and community service projects.
  • Managed volunteer programs focused on providing community services to underserved populations.
  • Created and managed budgets, efficiently allocating resources for social and community service projects.

Care Coordination Fellow

1 Year
University Of Hawaii At Manoa | 05.2020 - 05.2021

• Collected relevant data to support effective care coordination and supports care coordination between agencies and case managers to offer patient-centered care to individuals who need services for behavioral health, appropriate shelter including quarantine/isolation, food, transport, and other forms of daily support in the continuum of care

• Monitors communications and requests through the phone, computer, text, email, and other referrals

• Collected relevant data to support effective care coordination and supports care coordination between agencies and case managers to offer patient-centered care to individuals who need services for behavioral health, appropriate shelter

including quarantine/isolation, food, transport, and other forms of daily support in the continuum of care

• Maintained a daily common operating picture and documented patient notifications and service provision timelines

• Maintains status of facilities including quarantine and isolation centers, shelters, and hotel facilities to allow rapid assessment of how best to place the patient

• Able to brief the expected room/bed availability 24-48 hours out, in order to request more assets as needed

• Briefed the expected room/bed availability 24-48 hours in advance to facilitate requests for additional assets.

• Executed data collection to improve communication tracking on communications received and supports dispatched • Under supervision, dispatches workers to provide in-person support
• Knowledge of applying cultural literacy, cultural humility and cultural safety

Dialysis Technician

11 Years 1 Month
Liberty Dialysis | 11.2006 - 12.2017
  • Monitored patient vital signs during treatments, responding promptly to any changes or concerns.
  • Operated dialysis machines, ensuring proper setup and maintenance for patient safety.
  • Documented patient treatment data accurately in electronic health records for compliance and continuity of care.
  • Assisted in training new technicians on equipment protocols and best practices for patient care.
  • Collaborated with healthcare teams to develop individualized treatment plans based on patient needs.
  • Improved workflow processes by implementing standard operating procedures for equipment usage and maintenance.
  • Mentored junior staff on troubleshooting machine issues, ensuring rapid resolution and minimizing downtime.
  • Set up and operated dialysis machines for patients receiving treatment for kidney failure.
  • Cleaned and connected fistulas, grafts and catheters to prevent infection.
  • Maintained a clean and safe environment through diligent adherence to infection control protocols.
  • Set up equipment for dialysis and primed dialyzer in preparation for use.
  • Provided health education to patients regarding kidney disease management. among patients, offering guidance on dietary restrictions and self-care strategies related to kidney disease management.
  • Improved patient comfort by carefully and efficiently setting up dialysis machines and monitoring patients throughout treatments.
  • Started and ended reverse osmosis water systems and completed water quality monitoring tests.
  • Explained dialysis procedures and hemodialysis machine operation to patients prior to treatment to ease anxieties.
  • Reduced infection rates by maintaining strict aseptic techniques during all procedures.
  • Explained dialysis procedures to patients and answered questions and concerns prior to starting dialysis.
  • Performed routine quality control and safety checks on all equipment.
  • Demonstrated proficiency in various types of dialysis equipment, quickly adapting to new technologies as they were introduced.
  • Assisted physicians in evaluating patients'' dialysis needs, effectively communicating pertinent information regarding treatment progress.
  • Safely transported, transferred and positioned patients on chairs for treatment.
  • Safeguarded patients through vigilant observation for any adverse reactions or complications, taking swift corrective action when necessary.
  • Advanced professional knowledge by attending conferences, workshops, and continuing education programs related to renal care advancements.
  • Ensured patient safety and comfort by meticulously setting up and operating dialysis machines.
  • Improved treatment outcomes, tailoring dialysis modalities to each patient's specific needs.
  • Strengthened patient relationships, consistently providing compassionate and empathetic care.
  • Reduced patient anxiety, providing thorough explanations of dialysis procedures.
  • Supported patient well-being, monitoring for signs of distress or infection post-dialysis.
  • Advanced clinical skills by participating in ongoing education and training on new dialysis techniques.
  • Cleaned and sterilized all medical instruments to maintain safety standards, equipment and surfaces.
  • Maintained accurate patient charts and medical records.
  • Monitored patient vital signs, lab results and other indicators of health.
  • Operated and maintained medical equipment used to diagnose and treat patients.

Certified Nursing Assistant

1 Year 9 Months
Saint Francis Convent | 01.2005 - 10.2006
  • Assisted nursing staff with patient assessments and vital sign monitoring to support healthcare delivery.
  • Provided compassionate care to residents, ensuring comfort and safety in daily activities.
  • Implemented infection control protocols, enhancing overall hygiene standards in the facility.
  • Trained new staff on caregiving techniques and operational procedures to improve team efficiency.
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and tooth brushing.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Prevented pressure ulcer development through frequent turning, repositioning of patients, and diligent skin assessments.
  • Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
  • Built rapport with patients and families, providing emotional support during difficult times.
  • Assisted nurses with wound care procedures ensuring proper healing processes took place.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.

Psychiatric Technician

Kahumalama Nursing, Tripler VA Hospital | 2001 - 2005
  • Assisted in developing and implementing individualized care plans for diverse patient needs.
  • Monitored patients' mental and physical health status to ensure safety and well-being.
  • Collaborated with multidisciplinary teams to enhance treatment strategies and patient outcomes.
  • Provided support during therapeutic activities, fostering engagement and participation among patients.
  • Documented patient progress and behavior accurately to inform treatment adjustments.
  • Developed strong rapport with diverse patient populations through empathetic listening skills, helping them feel heard and understood.
  • Observed patients closely for signs of distress or changes in condition, promptly reporting concerns to supervising clinicians for appropriate intervention.
  • Utilized de-escalation techniques to manage challenging behaviors effectively, promoting a calm atmosphere conducive to healing.
  • Charted patient information daily to track progress and ensure continuity of care.
  • Maintained accurate and up-to-date documentation of patient progress, facilitating effective communication among healthcare team members.
  • Ensured a safe and supportive environment for patients through close monitoring and crisis management techniques.
  • Fostered a positive therapeutic alliance with each patient by providing consistent encouragement throughout their healing journey.
  • Took and monitored vital signs, administered medications, and managed patient behavior.
  • Implemented behavior modification strategies based on individual patient needs, contributing to improved functioning within daily life activities.
  • Facilitated recreational activities designed to promote socialization skills among peers while also encouraging healthy outlets for stress reduction.

Psychiatric Technician

Hawaii State Hoosp | 1993 - 1998
  • Led group therapy sessions, facilitating discussions that encouraged peer support and understanding.
  • Collaborated with multidisciplinary teams to enhance treatment strategies and patient outcomes.
  • Assisted in developing and implementing individualized care plans for diverse patient needs.
  • Trained new staff on protocols, promoting adherence to safety and care standards.
  • Implemented crisis intervention protocols, ensuring the safety of all patients and staff members.
  • Provided compassionate support to patients during group therapy sessions, fostering trust and open communication.
  • Assisted in patient goal-setting and monitored progress, identifying barriers and celebrating achievements to foster motivation.
  • Collaborated with multidisciplinary teams to develop comprehensive care plans, improving overall patient outcomes.
  • Participated in ongoing professional development opportunities to stay current on best practices in psychiatric care.
  • Implemented individualized treatment plans, improving patient care through targeted therapeutic interventions.
  • Supported patients' coping mechanism development with effective communication and empathetic interaction.
  • Facilitated group therapy sessions, creating a supportive community that encouraged recovery and peer engagement.
  • Improved patient well-being with the development and implementation of individualized care plans.lans.
  • Provided crisis intervention, stabilizing patients experiencing acute mental health episodes.
  • Assisted patients in understanding their conditions, leading to improved engagement with treatment.
  • Reduced incidents of aggressive behavior by implementing de-escalation techniques.
  • Established trust with patients, facilitating more effective treatment and rehabilitation.
  • Maintained detailed patient records, ensuring compliance with healthcare regulations and privacy laws.
  • Enhanced therapeutic environment, maintaining a clean and safe living space for patients.
  • Enhanced patient safety by consistently monitoring and reporting on their mental health status.
  • Delivered compassionate patient care, focusing on safety, comfort and emotional support.
  • Took patients' blood pressure and pulse rate, reporting findings in health charts.
  • Assessed patient progress and reported changes to supervising physician.
  • Monitored patient behavior and immediately reported changes to supervising physician.
  • Provided therapeutic activities to assist with patient development.
  • Supported patient confidentiality in accordance with HIPAA regulations.
  • Monitored patients' mental and physical health status to ensure safety and well-being.
  • Provided support during therapeutic activities, fostering engagement and participation among patients.
  • Documented patient progress and behavior accurately to inform treatment adjustments.
  • Utilized de-escalation techniques to manage challenging behaviors effectively, promoting a calm atmosphere conducive to healing.
  • Documented daily patient observations to track progress.
  • Maintained accurate and up-to-date documentation of patient progress, facilitating effective communication among healthcare team members.
  • Ensured a safe and supportive environment for patients through close monitoring and crisis management techniques.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and protecting individual privacy rights.
  • Facilitated recreational activities designed to promote socialization skills among peers while also encouraging healthy outlets for stress reduction.

Education

Master of Science - Palliative Care

University of Maryland, Baltimore | Baltimore, MD | 2025
  • Dean's List 2022 -2025
  • Honor Roll 2022 -2025
  • 4.0 GPA
  • Summa Cum Laude Graduate

Master of Science - Social W/ork

University of Hawaii, Manoa | Honolulu, HI | 2021
  • Dean's List 2020 -2021
  • Honor Roll 2020-2021
  • Native Hawaiian Health Scholar (Papa Ola lokahi) Scholarship Recipient 2020-2021
  • 4.0 GPA
  • Summa Cum Laude Graduate
  • Research Project: , Co-Author & Publication: A culturally informed scoping review of Native Hawaiian mental health and emotional well-being literature • https://doi.org/10.1080/15313204.2020.1770656

Bachelor of Science - Social Work

University of Hawaii, Manoa | Honolulu, HI | 2020
  • Honor Roll 2018 -2020
  • Dean's List 2018-2020
  • 4.0 GPA
  • Nu Sigma Honor Society Member
  • Golden Key Honor Society Member
  • summa cum laude graduate

Associate of Arts - Liberal Arts And Sciences

Windward Community College | Honolulu, HI | 2018
  • Dean's List 2018
  • Honor Roll 2018
  • 3.5 GPA
  • PHI THETA KAPPA Member

Skills

Client management
Case documentation
Case planning
Resource management
Case needs assessment
Patient assessment
Treatment planning
Discharge planning
Care intervention strategies
Case tracking
Interdisciplinary teamwork
Community outreach
EMR systems
Legal compliance knowledge
HIPAA compliance
Client evaluations
Problem-solving
Decision-making
Critical thinking
Conflict resolution
Active listening
Reporting skills
Documentation skills
Family assessments
Patient support
Family support
Staff training
Team leadership
Interdisciplinary teamwork
HIPAA compliance
Client evaluations

Timeline

Clinical Trial Interventionist

Dept.Native Hawaiian Health-JABSOM-RUCH
01.2024 - 01.2025Read More

Director of Social Services

King Lunalilo Trust
12.2022 - 01.2025Read More

On Call Case Manager, ICPC Unit

Catholic Charities Hawaii
06.2022 - CurrentRead More

Family Care Coordinator, Social Worker

Kauai Hospice
06.2021 - CurrentRead More

Care Coordination Fellow

University Of Hawaii At Manoa
05.2020 - 05.2021Read More

Dialysis Technician

Liberty Dialysis
11.2006 - 12.2017Read More

Certified Nursing Assistant

Saint Francis Convent
01.2005 - 10.2006Read More

Psychiatric Technician

Kahumalama Nursing, Tripler VA Hospital
2001 - 2005Read More

Psychiatric Technician

Hawaii State Hoosp
1993 - 1998Read More

University of Maryland, Baltimore

Master of Science from Palliative Care
Read More

University of Hawaii, Manoa

Master of Science from Social W/ork
Read More

University of Hawaii, Manoa

Bachelor of Science from Social Work
Read More

Windward Community College

Associate of Arts from Liberal Arts And Sciences
Read More
Matilda Ann Antone