Dynamic Family Care Coordinator with extensive experience at Kauai Hospice, adept at case planning and interdisciplinary teamwork. Successfully enhanced family satisfaction through tailored interventions and effective resource management. Recognized for mentoring staff and implementing EMR systems, fostering a culture of collaboration and continuous improvement in patient support services.
Results-driven case management professional with a track record of effective client advocacy and support. Experienced in conducting thorough assessments and creating individualized care plans to meet client needs. Collaborates seamlessly with multidisciplinary teams and adapts to dynamic situations to ensure optimal client outcomes.
Knowledgeable in end of life and Palliative care with solid history of managing complex caseloads and providing comprehensive support to diverse client populations. Proven ability to assess client needs and develop tailored action plans that drive positive outcomes. Demonstrated strong communication and problem-solving skills in high-pressure environments.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Proven success in client management and case documentation, leveraging problem-solving and critical thinking skills to enhance service delivery and outcomes.
Maintained accurate records of all patients referred to social work, ensuring comprehensive documentation.
• Collected relevant data to support effective care coordination and supports care coordination between agencies and case managers to offer patient-centered care to individuals who need services for behavioral health, appropriate shelter including quarantine/isolation, food, transport, and other forms of daily support in the continuum of care
• Monitors communications and requests through the phone, computer, text, email, and other referrals
• Collected relevant data to support effective care coordination and supports care coordination between agencies and case managers to offer patient-centered care to individuals who need services for behavioral health, appropriate shelter
including quarantine/isolation, food, transport, and other forms of daily support in the continuum of care
• Maintained a daily common operating picture and documented patient notifications and service provision timelines
• Maintains status of facilities including quarantine and isolation centers, shelters, and hotel facilities to allow rapid assessment of how best to place the patient
• Able to brief the expected room/bed availability 24-48 hours out, in order to request more assets as needed
• Briefed the expected room/bed availability 24-48 hours in advance to facilitate requests for additional assets.
• Executed data collection to improve communication tracking on communications received and supports dispatched • Under supervision, dispatches workers to provide in-person support
• Knowledge of applying cultural literacy, cultural humility and cultural safety