Kenan Manthe
Hackettstown,NJ
Summary
Cultivated high-performing teams and elevated hospitality standards, fostering a member-focused service culture through effective cross-department collaboration and resource planning.
Overview
14
14
years of professional experience
Work History
Food & Beverage Director
Basking Ridge Country Club
11.2023 - Current
- Led daily performance and operational consistency across dining services, bar program, and banquet offerings. Oversaw menu changes, cost management, and inventory controls to support financial health. Collaborated with executive chef and leadership team on service strategy and seasonal programming. Developed onboarding practices, training initiatives, and coaching for food and beverage teams to ensure guest-ready service delivery. Interfaced with membership to understand preferences, address concerns, and continuously improve experience delivery. Maintained compliance with state and local health and safety regulations while enforcing club service standards.
- Oversaw renovation project for restaurant with a budget of $1.5 million. Directed initiatives to enhance restaurant layout and flow. Led design efforts for full bar area during transition to exclusive member access.
- Managed procurement process for all new flatware and glassware to enhance dining experience.
- Developed and implemented member-centric programming and menus to enhance user experience during transition.
- Implemented strategic transitions to enhance member engagement, achieving a 40% increase alongside $800 thousand in annual revenue growth.
Banquet Manager
Crystal Springs Golf Resort
07.2023 - 10.2023
- Coordinated logistics and service direction for resort banquets, events, and large groups across various venues. Supervised setup crews, service teams, and bar operations to ensure proper execution of client expectations. Managed equipment flow, event timing, and service sequencing to maintain smooth function transitions. Worked with culinary and sales departments to deliver a cohesive and polished guest experience.
Senior Banquet Manager
Fiddler’s Elbow Country Club
04.2022 - 04.2023
- Oversaw high-profile private club events including weddings, charity galas, and full-property club gatherings. Guided event planning handoff, pre-event meetings, staffing assignments, and quality checks to ensure readiness. Directed service teams through upscale dining and plated service, maintaining timing precision and member rapport. Served as communication bridge between culinary, membership, and service line to ensure alignment on standards. Contributed to staff training, department communication improvement, and refinement of banquet SOPs.
Banquet Captain / Supervisor
Boca West Country Club
10.2015 - 05.2018
- Supported premium member events, assisting with floor leadership, guest requests, and coordinated service flow. Ensured accurate setup, clean presentation, and hospitality consistency in a high-membership-volume environment.
Bartender
Baltusrol Golf Club
05.2016 - 10.2016
Outdoor Operations Supervisor
Sebonac Golf Club
05.2012 - 10.2012
Banquet Server
Sebonac Golf Club
10.2011 - 05.2012
Skills
Oversaw clubhouse operations to enhance member engagement and satisfaction Coordinated with staff to implement effective event planning and execution Managed inventory and resources to optimize operational efficiency
Oversaw food and beverage services to enhance customer satisfaction and operational efficiency
Oversaw member engagement initiatives to foster strong relationships Developed strategies to improve member communication and feedback processes Led efforts to enhance overall member experience and retention
Led initiatives to cultivate leadership skills among staff members Fostered a culture of continuous improvement and professional development Mentored emerging leaders to enhance team performance and engagement
Led the development and implementation of event strategies to enhance participant engagement Oversaw execution of events, ensuring alignment with organizational objectives Collaborated with stakeholders to optimize event outcomes and drive success
Facilitated vendor relationships to enhance operational efficiency and support business objectives
Implemented quality assurance protocols to ensure service excellence and compliance with standards
Established and monitored cost control systems to enhance financial efficiency
Coordinated efforts across multiple departments to streamline operations and improve efficiency
Oversaw scheduling processes and labor allocation to maximize efficiency Led initiatives to streamline workforce management and improve operational workflows Collaborated with departments to align staffing needs with project demands
Facilitated the implementation of standard operating procedures to ensure compliance and consistency
Developed and implemented private club standards to ensure exceptional service quality
Timeline
Food & Beverage Director
Basking Ridge Country Club
11.2023 - Current
Banquet Manager
Crystal Springs Golf Resort
07.2023 - 10.2023
Senior Banquet Manager
Fiddler’s Elbow Country Club
04.2022 - 04.2023
Bartender
Baltusrol Golf Club
05.2016 - 10.2016
Banquet Captain / Supervisor
Boca West Country Club
10.2015 - 05.2018
Outdoor Operations Supervisor
Sebonac Golf Club
05.2012 - 10.2012
Banquet Server
Sebonac Golf Club
10.2011 - 05.2012