Kenaph Saint Surin
Colorado Springs,CO
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency.
Overview
3
3
years of professional experience
Work History
Culinary Apprentice
The Broadmoor Hotel
Colorado Springs, CO
01.2024 - Current
- Enhanced customer satisfaction by preparing high-quality, visually appealing dishes.
- Collaborated with chefs to create innovative menus and seasonal specials for increased guest enjoyment.
- Improved kitchen efficiency by maintaining organization and cleanliness of workstations and equipment.
- Supported restaurant success by mastering various cooking techniques and adapting quickly to new recipes.
- Assisted in managing inventory levels, ensuring optimal stock availability for daily operations while minimizing spoilage losses.
Student Manager
Aramark High Education
Indiana, PA
03.2021 - Current
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Kept guest and work areas clean, organized and sanitized per established standards.
- Developed and implemented customer service standards and best practices to enforce compliance and meet criteria requirements.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
Culinary Intern
The Broadmoor Hotel
Colorado Springs, CO
08.2023 - 12.2023
- Participated in food tastings, providing valuable feedback for flavor profiles and presentation improvements.
- Gained proficiency in multiple cooking techniques through hands-on experience in diverse kitchen environments.
- Developed strong communication skills by working closely with chefs and other team members during high-pressure situations.
Head Resident Assistant
Indiana University Of PA
Punxsutawney, PA
08.2022 - 08.2023
- Supervised student employees and provided feedback on performance.
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Responded to room transfers, incident reports, and maintenance requests.
- Developed, implemented and monitored residential policies and procedures.
- Provided crisis management and intervention during emergency situations.
- Enforced policies and safety standards through building and room rounds.
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
Education
Indiana University of Pennsylvania, Academy of Culinary Arts
Punxsutawney, PAHospitality Administration And Management
Indiana University of Pennsylvania
Indiana, PA05.2025
Licenses & Certifications
02.2023
Skills
- Policy Reinforcement
- Time Management
- Meal Planning and Preparation
- Building Rounds
- Team Player
- Portion Control
- Disciplinary Action
- Safety and Sanitation Standards
- Guest Relations
- Menu Development
- Inventory Management
- Food Safety Management
Languages
French
Native or Bilingual
creole
Native or Bilingual
Timeline
Culinary Apprentice
The Broadmoor Hotel
01.2024 - Current
Culinary Intern
The Broadmoor Hotel
08.2023 - 12.2023
Head Resident Assistant
Indiana University Of PA
08.2022 - 08.2023
Student Manager
Aramark High Education
03.2021 - Current
Indiana University of Pennsylvania, Academy of Culinary Arts
Hospitality Administration And Management
Indiana University of Pennsylvania
Licenses & Certifications