Kenardo Williams
Bronx,NY
Summary
Accomplished Operations Specialist with a proven track record at Louis Vuitton - LVMH, enhancing operational efficiency and customer satisfaction. Skilled in inventory control and Microsoft Office, with a knack for leadership and problem resolution. Developed a highly efficient administrative team, significantly reducing incidents and streamlining back-office operations.
Overview
7
7
years of professional experience
Work History
Operations Specialist
Louis Vuitton - LVMH
White Plains, NY
10.2020 - Current
- Improved operational efficiency by streamlining processes and implementing new systems.
- Boosted customer satisfaction, addressing client concerns in a timely and professional manner.
- Provided training for new hires, fostering a supportive learning environment conducive to success in their roles.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Partner with store manager to ensure completion and reconciliation of full inventory on a monthly basis.
- Lead my operations team in performing daily scans ,performing daily cycle count in different categories and investigate and correct any discrepancies.
- Coordinate shipping and receiving operations to ensure accuracy ,integrity and optimum customer service.
- Processing of all incoming and outgoing client repairs to our repair facility and also perform all in store repairs.
- Ordering off office supplies,packaging and gifting supplies.
- Ensure BOH is neat ,organized and all areas labeled for seamless operations.
- Developed a highly efficient administrative team through ongoing coaching and professional development opportunities.
- Work with store manager and other leaders with finding strategies and new technique to ensure my team performs at the highest level.
Lead Security Supervisor
Allied Universal Security Services
White Plains, NY
08.2017 - 08.2020
- Trained new security officers.
- Put in place security measures that resulted in a reduction in incidents.
- Worked in high-pressure,high risk environments while maintaining exceptional security program.
- Ensured that the team adhered to security protocols.
- Kept incident reports with detailed descriptions of what happened.
Education
High School Diploma -
Institute of Academic Excellence
Kingston, JamaicaHigh School Diploma -
Jose Marti Technical
Kingston, Jamaica 06-1999
Skills
- Experience in leadership
- Back office operations
- Inventory control
- microsoft office proficiency
- Problem resolution
Timeline
Operations Specialist
Louis Vuitton - LVMH
10.2020 - Current
Lead Security Supervisor
Allied Universal Security Services
08.2017 - 08.2020
High School Diploma -
Institute of Academic Excellence
High School Diploma -
Jose Marti Technical