Kenchina Colas
Pompano beach
Summary
Highly motivated professional with experience leading teams and managing daily operations in fast-paced environments. Proven ability to improve efficiency, train employees, and deliver excellent customer service. Strong communicator who can motivate teams, solve problems, and build positive customer relationships.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Manager
Dunkin’ Donuts
Deerfield, FL
08.2025 - Current
- Mentored and trained new employees on company policies and procedures
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Monitored productivity and team performance
- Monitored cash handling procedures for accuracy and compliance with company policies.
- Collaborated with team members to develop promotional strategies for increased sales.
Education
High School Diploma -
Blanche Ely High School
05-2025
Skills
- Teamwork
- Time Management Skills
- Friendly and Outgoing Attitude
- Multitasking Skills
- Staff Training and Development
- Adaptability
- Customer Service
- Sales techniques
- Financial Management
Accomplishments
- Achieved ServSafe Certification by completing the exam with accuracy and efficiency.
Certification
ServSafe Food Safety Certification
Languages
Creole (Conversational)
Timeline
Manager
Dunkin’ Donuts
08.2025 - Current
High School Diploma -
Blanche Ely High School