Kendahl (Iyana) Watts
Harper Woods,Michigan
Summary
Creativity-driven computer science major at Central Michigan University with over a year of supervisory experience at Tim Hortons, demonstrating strong leadership, teamwork, and customer service skills in a fast-paced environment. Proven ability to manage responsibilities, resolve conflicts, and support team performance under pressure. Eager to bring a reliable work ethic and growing technical knowledge with a focus on customer satisfaction and operational efficiency.
Overview
1
1
year of professional experience
Work History
Shift Supervisor
Tim Hortons
Saint Clair Shores, MI
08.2023 - 01.2025
- Ensured all safety and sanitation regulations were met throughout the shift.
- Resolved customer complaints promptly to maintain a high level of satisfaction.
- Monitored staff performance to ensure quality standards were met.
- Completed opening and closing duties to facilitate business operations.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
Education
Bachelor of Science - Computer Science
Central Michigan University
Mount Pleasant, MI08-2024
Skills
- C#, JavaScript, Java, Python
- CSS, HTML
- NET Core, Nodejs, Vue
- Data analysis
- Customer service
- Workplace safety
- Team supervision
- Cash handling expertise
Timeline
Shift Supervisor
Tim Hortons
08.2023 - 01.2025
Bachelor of Science - Computer Science
Central Michigan University
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