Kendal Baker
Rocky Mount,NC
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Vigilant professional in the security and protection field, known for high productivity and efficient completion of tasks. Skilled in surveillance techniques, risk assessment, and emergency response coordination. Excelling in communication, teamwork, and problem-solving to ensure safety and security in all assignments.
Overview
12
12
years of professional experience
Work History
Armed Guard
UNC Health Nash Protective Services
01.2023 - 02.2025
- Communicates effectively across multiple platforms: two-way radio, computer, email, telephone, and in person
- Coordinates with hospital police, other law enforcement agencies, hospital staff, visitors, and patients
- Assists with managing mental health patient custody issues
- Coordinates transportation to other facilities and provides escort to hospital units
- Responds to incidents involving patient, visitor, or employee behavior issues
- Provides backup during such incidents for hospital police officers
- Responds to smoke, trouble, or fire alarms
- Participates in emergency response efforts, including securing affected areas
Deputy
Edgecombe County Sheriff Office
Tarboro, NC
03.2023 - 08.2023
- Enforce the law throughout the county of Edgecombe, NC
- Serve subpoenas, DVO's, serve warrants, civil papers
- Enforce traffic laws while on patrol
- Maintain peace at various residences
Security Guard
Arrow Security
Mount Vernon, NY
03.2022 - 09.2022
- I patrolled at the Pepsi-Cola Bottling Warehouse
- Monitored and Foot Patrolled the entrance gate, loading gates, and patrolled inside of the warehouse
- I performed hourly checks and documented the statuses
Salesman
Gotham Marketing
White Plains, NY
12.2021 - 03.2022
- My duties were to go select wholesale stores to promote and get sales for A&T cellphone services
- Attended morning meetings at the headquarters in the morning before heading to the stores
- Used company devices to open/close deals
- We also got commission on top of base salary
Crew Member
Trader Joe's
Larchmont, NY
11.2019 - 11.2021
- Product Leader in Meat Department that includes inventory, writing orders and specializing in customer service
- Working the cash registers, receiving and unloading deliveries, stocking shelves, building displays, cleaning the floor, assuring and informative shopping experience
Sales Associate
CVS
New Rochelle, NY
03.2019 - 07.2019
- Provided sales customer support to all departments, including photo, ensuring departments are fully stocked and operational while remaining current with all updated services and tools
Server
Red Lobster
Rocky Mount, NC
03.2018 - 08.2018
- Greeted customers, answered telephones, took reservations, escorted and sat guests, explained specials and menu while exercising a friendly and professional attitude at all times
Field Tech (Field Operations)
Spectrum
08.2017 - 01.2018
- Used handheld devices and operated computer and test equipment (for example, signal level meters, ohm meters, handheld applications etc.), including a personal computer and software
- Installed Cable/Internet/Phone in residences, potentially in poorly ventilated areas such as attics, basements and/or crawlspaces where there may be dust, dirt, noise, insects, rodents and pets
Sales Cashier
Dunham's Sporting Goods
Wilson, NC
04.2017 - 08.2017
- Handled cash, credit and/or check transactions with customers while exercising outstanding customer service
- Scanned goods, ensured pricing was correct and collected payments
Customer Lead
Food Lion
Rocky Mount, NC
03.2017 - 08.2017
- Welcomed customers as they arrived at the supermarket and provided customers with information on daily deals and discounts
Overnight Stocker
Harris Teeter
Rocky Mount, NC
01.2016 - 02.2017
- Performed helpful and consistent teamwork with the team
- Unloaded trucks with new store merchandise and was assigned aisles to be restocked
- Assisted team members to complete the assignment of restocking
Selector IV
McLane
Rocky Mount, NC
08.2015 - 01.2016
- Drove forklift in extremely cold conditions in a freezer of frozen goods
- Selected foods needed according to work orders and dropped orders to the delivery trucks
Customer Representative
Lowe's Home Improvement
Rocky Mount, NC
05.2015 - 08.2015
- Customers Service that assisted customers with possible solutions to their household problems
- Assisted customers with returns and refunds in a positive and efficient way
Production Operator
Hospira Inc.
Rocky Mount, NC
08.2013 - 01.2015
- Packed off trays of medicine, checked for medicine bottle rejects, made sure the medicine was at the right level
- Performed hourly pallet counts to make sure it was the right amount of medicine needed for order
Education
BLET - Basic Law Enforcement Training
North Carolina
North Carolina03-2023
CompTIA A+ and Network - Training
Per Scholas
The Bronx, NY05-2019
Per Scholas -
Bronx
Bronx01.2018
General Education Diploma - GED
Edgecombe Community College
Rocky Mount, NC05-2013
Skills
- Customer service and assistance
- Excellent customer service
- Superior customer service
- B2B sales and customer service
- Outstanding customer service
- Healthcare customer service
- Providing customer service
- Retail sales customer service
- Dining customer service
- Inbound customer service
- Sales and customer service
- Adherence to high customer service standards
- Fast food customer service
- Customer service and satisfaction
Websites
Timeline
Deputy
Edgecombe County Sheriff Office
03.2023 - 08.2023
Armed Guard
UNC Health Nash Protective Services
01.2023 - 02.2025
Security Guard
Arrow Security
03.2022 - 09.2022
Salesman
Gotham Marketing
12.2021 - 03.2022
Crew Member
Trader Joe's
11.2019 - 11.2021
Sales Associate
CVS
03.2019 - 07.2019
Server
Red Lobster
03.2018 - 08.2018
Field Tech (Field Operations)
Spectrum
08.2017 - 01.2018
Sales Cashier
Dunham's Sporting Goods
04.2017 - 08.2017
Customer Lead
Food Lion
03.2017 - 08.2017
Overnight Stocker
Harris Teeter
01.2016 - 02.2017
Selector IV
McLane
08.2015 - 01.2016
Customer Representative
Lowe's Home Improvement
05.2015 - 08.2015
Production Operator
Hospira Inc.
08.2013 - 01.2015
BLET - Basic Law Enforcement Training
North Carolina
CompTIA A+ and Network - Training
Per Scholas
Per Scholas -
Bronx
General Education Diploma - GED
Edgecombe Community College