Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kendal Bronner

Prospect,KY

Summary

Dedicated employee since 15 years old known for punctuality. Pursuing employment options where good customer service and positive attitude will make a difference. I love new challenges and work well under pressure.

Overview

11
11
years of professional experience

Work History

Health Risk Assessor

Carenet Healthcare
08.2024 - Current
  • Currently I conduct assessments and interviews for patients with Medicaid to determine eligibility for services.

Flight Attendant Instructor (Inflight Crewmember Instructor/lead)

Jetblue Airways
04.2023 - 05.2024
  • Served as a lead role model and mentor for incoming flight attendants, providing guidance and support throughout their entry into the aviation industry.

Flight Attendant (Inflight Crewmember)

Jetblue Airways
10.2019 - 04.2023
  • Completed a 5 week comprehensive training before going into the aviation field and also adapted to unpredictable situations, serving as an emergency responder and providing emotional support while traveling at high altitudes.

Amazon Delivery

Amazon warehouse
05.2019 - 10.2019
  • At Amazon, I ensured prompt and accurate delivery of orders, prioritizing customer satisfaction. This position also provided learning independence while on the job.

Pharmacy Technician

Chewy Pharmacy
10.2018 - 04.2019
  • As a certified pharmacy technician at chewy.com, I efficiently processed orders for both customers and their pets. Demonstrated an unwaveringly positive attitude toward customer interactions, even when unseen. Excelled in providing exceptional customer service as an integral member of the data entry team overseeing order completion and dispatch.

Customer Intake Specialist

Rx Crossroads
10.2017 - 07.2018
  • Efficiently handled incoming calls and computer tasks to resolve any issues related to customers' medication requirements, collaborating with physicians and insurance providers for Xiidra eyedrops.

Call Center Representative

Teleperformace
12.2016 - 10.2017
  • Calmed down members and resolved issues in a timely manner while employed at Teleperformance. Demonstrated expertise in de-escalation techniques and maintained a professional tone. Specialized in credit/debit card fraud department, effectively handling irate USAA members' concerns while mitigating fraud risks and reassuring the safety of their information.

Cashier/Greeter

Kroger
08.2014 - 12.2015
  • Demonstrated dedication as a cashier/greeter at Kroger, consistently ensuring customer satisfaction during checkouts.

Cashier/Greeter and Drive-thru associate

Wendys
08.2013 - 08.2014
  • Gaining invaluable experience in customer service at a young age, this job taught me important lessons and skills on how to handle customers.

Education

High School Diploma -

Ballard High School
Louisville, KY
06-2015

Some College (No Degree) - Chemistry

Morehead State University
Morehead, KY

Skills

  • Detail oriented
  • Experienced travel expert
  • Well trained in high volume environments
  • Goal oriented
  • Excellent computer skills
  • Regulatory Compliance
  • Customer Service
  • Verbal and written communication

Timeline

Health Risk Assessor

Carenet Healthcare
08.2024 - Current

Flight Attendant Instructor (Inflight Crewmember Instructor/lead)

Jetblue Airways
04.2023 - 05.2024

Flight Attendant (Inflight Crewmember)

Jetblue Airways
10.2019 - 04.2023

Amazon Delivery

Amazon warehouse
05.2019 - 10.2019

Pharmacy Technician

Chewy Pharmacy
10.2018 - 04.2019

Customer Intake Specialist

Rx Crossroads
10.2017 - 07.2018

Call Center Representative

Teleperformace
12.2016 - 10.2017

Cashier/Greeter

Kroger
08.2014 - 12.2015

Cashier/Greeter and Drive-thru associate

Wendys
08.2013 - 08.2014

High School Diploma -

Ballard High School

Some College (No Degree) - Chemistry

Morehead State University
Kendal Bronner