Robert Dove

• Conducted comprehensive assessments to evaluate patient needs and care requirements.
• Communicated effectively with patients and families to explain assessment processes.

• Resolved customer inquiries through effective communication and problem-solving techniques.
• Processed service requests using CareCentrix software to ensure timely resolution.
• Collaborated with healthcare providers to coordinate patient care and services effectively.
• Maintained accurate documentation of customer interactions for quality assurance purposes.

• Resolved customer inquiries efficiently through multiple communication channels, enhancing satisfaction levels.
• Processed orders and returns accurately, ensuring a seamless experience for customers.

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