Summary
Overview
Work History
Education
Skills
Timeline

Kendal Hopkins

3100 Estes Parkway ,TX

Summary

Dynamic and adaptable professional with extensive experience as a Mover at AlEast Texas Moving, excelling in time management and team collaboration. Proven ability to enhance customer satisfaction through efficient packing techniques and strong communication skills, consistently achieving high delivery standards while ensuring the safety and integrity of transported goods.

Overview

12
12
years of professional experience

Work History

Mover

AlEast Texas Moving
10.2022 - 02.2024
  • Worked closely with team members to develop efficient strategies for completing moves within designated timeframes.
  • Loaded and unloaded trucks with customer possessions or merchandise weighing up to Number lbs.
  • Maneuvered items carefully through narrow hallways and doorways to prevent damage.
  • Moved furniture and boxes using utility dolly and truck ramp.
  • Reduced potential damage to items by using appropriate packing materials and techniques for fragile or valuable possessions.
  • Inspected items for damage and reported issues to supervisor for resolution.
  • Strapped items down over protective padding to secure throughout transportation.
  • Followed verbal and written instructions to properly move and ship products.

Equipment Operator

Priefert
06.2021 - 09.2022

OTR Truck Driver

JBS Carriers
08.2014 - 01.2018
  • Made sure that deliveries were on time for scheduled appointments.
  • Maintained accurate driving records in accordance with federal laws and regulations.
  • Ensured accurate record-keeping by diligently updating electronic logs and submitting required paperwork in a timely manner.
  • Maintained compliance with federal regulations through diligent adherence to hours of service requirements and regular safety checks.
  • Inspected vehicle before and after every trip and conducted minor repairs.
  • Finalized daily logs on schedule to update internal records and uphold DOT requirements.
  • Reported vehicle and roadside issues in accordance with company policies to maintain route transparency.
  • Increased on-time deliveries by planning efficient routes and maintaining regular communication with dispatch teams.
  • Inspected vehicles and completed routine maintenance to keep equipment in good working order.
  • Safely navigated challenging weather conditions, utilizing defensive driving techniques to ensure timely delivery without compromising safety.
  • Delivered goods to customers both locally and long distance.
  • Contacted customers to report delayed delivery times.
  • Communicated regularly with dispatcher to provide updates on delivery times.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Charted out upcoming routes with GPS technology and maps.
  • Contacted dispatch to report delivery incidents and determine best methods for resolution.
  • Inspected vehicles to identify potential mechanical problems and confirm reliability before each drive.
  • Recorded trip details on ELD to provide complete accounts of miles traveled, rest times and expenses.
  • Communicated with company dispatchers to alert of any issues or delays.
  • Secured freight during stops and rest periods to prevent theft.
  • Operated with safety and skill to avoid accidents and delays.
  • Completed multi-day and overnight trips every month.
  • Maintained open communication with dispatching staff to stay on top of scheduling changes and keep customers well-informed.
  • Reduced maintenance costs with thorough pre-trip inspections and regular vehicle upkeep to minimize unexpected breakdowns.
  • Inspected vehicle on daily basis, reporting any damage or issues to maintenance for immediate resolution.
  • Maintained a clean driving record by adhering to all traffic laws and company policies, demonstrating responsibility and professionalism on the road.
  • Kept meticulous logs of correspondence with customers and freight recipients.
  • Completed specialized training courses to expand skill set, including hazardous materials transportation certification for additional route options.
  • Organized accurate and compliant shipping paperwork and financial records to avoid errors.
  • Collaborated with fellow truck drivers to share best practices, improve performance, and promote a supportive working environment.
  • Completed average of Number miles per day in Number-hour shifts to maintain delivery schedules.
  • Strengthened relationships with clients through consistent professionalism, clear communication, and attention to detail in meeting their specific needs.
  • Improved fuel efficiency by monitoring driving habits and implementing best practices for long-haul trips.
  • Completed Number% of freight deliveries on time or ahead of schedule.
  • Minimized downtime between assignments by actively communicating availability status and promptly responding to dispatch requests for new jobs.
  • Enhanced overall safety culture within the company by actively participating in safety meetings and offering suggestions for improvement based on personal experience.
  • Identified best routes per delivery and navigated to each location using Type GPS devices.
  • Helped company improve transportation efficiency Number% through on-time deliveries.
  • Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
  • Followed road safety regulations and completed Number% of freight deliveries without accident or truck malfunction.
  • Enhanced customer satisfaction by providing timely updates on shipment progress and professionally addressing any concerns or inquiries.
  • Drove heavy-duty vehicles with Type trailers to deliver Type products across Location.
  • Managed efficient loading, unloading and security of customer freight, taking care with fragile items and diligently bracing loads, balancing weights and preventing shifting.
  • Proactively addressed potential issues with shipments by regularly inspecting cargo for securement and adjusting as necessary during transit.
  • Optimized routes based on road knowledge, traffic updates and GPS data.
  • Escalated critical issues to supervisor for immediate correction.
  • Contributed to company growth by consistently achieving high miles driven per month without sacrificing safety or punctuality standards.
  • Transported freight via Type trucks between Number cities on weekly cycle.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Obtained necessary permits and licenses to operate various commercial vehicles legally.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Inspected load security and checked for damages.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
  • Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
  • Completed routine maintenance on truck to keep in working order.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
  • Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
  • Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
  • Completed preventive maintenance checks and basic repairs to vehicles.

Crane Truck Operator

Oil States Energy Services
05.2012 - 11.2014
  • Utilized GPS technology effectively for accurate navigation and real-time updates on traffic patterns, ensuring smooth transport operations.
  • Reduced fuel consumption with careful route planning and efficient driving techniques, benefiting the company''s bottom line.
  • Maintained high safety standards through regular vehicle inspections and adherence to company protocols.
  • Secured cargo loads properly, preventing damage to goods during transport and improving customer satisfaction rates.
  • Enhanced delivery efficiency by planning and executing optimal routes for daily truck operations.
  • Navigated challenging road conditions while maintaining strict adherence to traffic laws, contributing to a safe driving record.
  • Contributed to team success through active participation in meetings and sharing best practices among fellow truck operators.
  • Demonstrated adaptability by adjusting routes as needed due to unforeseen circumstances such as construction or inclement weather conditions without compromising delivery deadlines.

Education

Basics - Computer Programming

Northeast Texas Community College, Mount Pleasant, TX

Skills

  • Time management
  • Team collaboration
  • Physical fitness
  • Strong communication skills
  • Furniture moving
  • Adaptable and flexible
  • Materials handling and transport
  • Adaptable nature
  • Heavy lifting expertise
  • Truck loading and unloading
  • Problem-solving skills
  • Proper equipment usage
  • Wrapping and boxing
  • Verbal and written communication
  • Packing expertise
  • Decision-making
  • Loading and unloading proficiency
  • Workplace cleanliness maintenance
  • Truck loading
  • Efficient packing techniques

Timeline

Mover - AlEast Texas Moving
10.2022 - 02.2024
Equipment Operator - Priefert
06.2021 - 09.2022
OTR Truck Driver - JBS Carriers
08.2014 - 01.2018
Crane Truck Operator - Oil States Energy Services
05.2012 - 11.2014
Northeast Texas Community College - Basics, Computer Programming

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Kendal Hopkins