Kendal Landrum
Safe Sober-transporter/Sober Companion
Summary
Dedicated intervention professional with expertise in crisis intervention and compassionate care. Proven ability to develop individualized plans and provide emotional support during challenging situations.
Overview
10
10
years of professional experience
Work History
Intervention Professional
Addiction Academy
Vero Beach, Florida
05.2024 - Current
- Developed and implemented individualized crisis intervention plans tailored to each client's needs.
- Provided short-term counseling to individuals experiencing mental health crises.
- Collaborated with mental health professionals and social services to provide comprehensive support.
- Provided emotional support and practical assistance during and after crisis resolution.
- Utilized de-escalation techniques to stabilize individuals in acute distress.
Safe Sober-transporter/sober Companion
Addiction Academy
Vero Beach, Florida
05.2024 - Current
- Ensured patient privacy and confidentiality in accordance with HIPAA regulations during all transports.
- Collaborated closely with nursing and medical staff to coordinate patient transports according to schedule and urgency.
- Facilitated the smooth handover of patients to receiving departments, ensuring clear communication of any special requirements.
- Provided emotional support and reassurance to patients and their families during transport.
Sober Transport/Sober Companion
Sober Escort
Ocala, Florida
08.2022 - Current
- Tracked and reported clients' progress based on observations and conversations.
- Transported clients to doctor's appointments and errands.
- Improved patient outlook and daily living through compassionate care.
- Organized games and other activities to engage clients and offer mental stimulation.
- Documented client progress in charts and logbooks.
- Delivered high level of customer service and support by answering questions and returning phone calls quickly.
- Managed quality control and maintained high level of customer satisfaction.
- Maintained positive working relationship with fellow staff and management.
- Assessed company operations for compliance with safety standards.
Or/Independent Contractor/Senior Beautician
Self Employed
Bellbrook, Ohio
01.2016 - Current
- Managed quality control and maintained high level of customer satisfaction.
- Identified needs of customers promptly and efficiently.
- Maintained positive working relationship with fellow staff and management.
- Assessed company operations for compliance with safety standards.
- Provided comprehensive hair treatments for various types of hair.
- Washed, conditioned, cut, and styled hair for many daily clients and maintain high levels of customer satisfaction.
Education
Graduate Certificate - Safe Sober-transporter/Sober Companion
05-2024
- Additional Coursework in:
- Client Safety
• Client Safety
•Communication
• Hippa Compliant
•Communication
Skills
- Goal-setting strategies
- Patience enhancement
- Empathy cultivation
- Boundary establishment
- Teamwork facilitation
- Decision-making support
- Trust building
- Problem-solving assistance
Affiliations
Volunteer aa/na meetings
Timeline
Intervention Professional - Addiction Academy
05.2024 - Current
Safe Sober-transporter/sober Companion - Addiction Academy
05.2024 - Current
Sober Transport/Sober Companion - Sober Escort
08.2022 - Current
Or/Independent Contractor/Senior Beautician - Self Employed
01.2016 - Current
Addiction Academy - Graduate Certificate, Safe Sober-transporter/Sober Companion