Kendal Lukvic
White Bear Lake,MN
Summary
Dedicated and technically proficient IT Lab Assistant with a strong educational background in Cybersecurity, a passion for technology, and a commitment to providing exceptional support. Seeking a challenging role to contribute my diverse skills and knowledge to enhance the efficiency of computer labs and support the educational mission of Century College.
Overview
3
3
years of professional experience
Work History
IT Student Helper
Century Lab
01.2021 - Current
- Provided technical support to fellow students, effectively resolving complex issues related to accounts and computer equipment
- Demonstrated exceptional problem-solving skills by identifying and promptly addressing challenges, including resolving virtual machine interference with critical exam software
- Enhanced the overall customer service experience by offering personalized one-on-one assistance, ensuring prompt and effective resolution of IT-related issues
- Collaborated with team members on various IT projects, contributing technical expertise and teamwork skills to achieve project objectives.
Education
Associate of Applied Science - Computer Science
University of Jerome
Douala05.2018
Associate of Applied Science (A.A.S - Cybersecurity
Century College
White Bear Lake, MNSkills
- Technical Support
- Troubleshooting
- Problem-Solving
- Customer Service
- Team Collaboration
- Operating Systems (Windows, Mac, Chrome)
- Network Security
- Cloud Computing
- Programming Languages (Html/CSS, Javascript, Python, Bash/Shell Scripting, PowerShell )
- Hardware Maintenance
- Software Modifications
Accomplishments
- University of Douala, Cameroon
- Program: Computer Science
- Developed a fundamental understanding of operating systems and IT concepts.
Timeline
IT Student Helper
Century Lab
01.2021 - Current
Associate of Applied Science - Computer Science
University of Jerome
Associate of Applied Science (A.A.S - Cybersecurity
Century College
Similar Profiles
Joachim SekamonyoJoachim Sekamonyo
Internship Student at Microsoft 21st Century Skills Lab in USIU-AInternship Student at Microsoft 21st Century Skills Lab in USIU-A
Tanya VanatterTanya Vanatter
Accounting Office Manager at Century Buick GMC / Century KiaAccounting Office Manager at Century Buick GMC / Century Kia
Sherri KittelsonSherri Kittelson
Student Writer at Century Times/Century CollegeStudent Writer at Century Times/Century College
Michele FinkenMichele Finken
Solution Center Provisioning Specialist III at Bremer Bank - Division of Old National BankSolution Center Provisioning Specialist III at Bremer Bank - Division of Old National Bank
Kesanet MelakeKesanet Melake
Team Member at Panera BreadTeam Member at Panera Bread