Kendal Miller
Nevada City,CA
Summary
Dynamic and adaptable professional with a proven track record at Nevada City Classic Cafe, mastering conflict resolution and showcasing exceptional organizational skills. Excelled in team collaboration, significantly enhancing dining efficiency and customer satisfaction. Proficient in safe food handling, my tenure is marked by a commitment to professionalism and a positive attitude, ensuring an outstanding guest experience.
Overview
3
3
years of professional experience
Work History
Host/Waitress
Nevada City Classic Cafe
06.2023 - Current
- Demonstrated strong problem-solving skills while managing seating arrangements and resolving guest complaints.
- Answered phone calls to take reservations and address guest questions and concerns.
- Supported servers and bussers through high-volume shifts with food running and table clearing.
- Worked collaboratively with other staff members to ensure the efficient flow of operations during peak dining hours.
- Conversed with members and guests in outgoing and friendly manner.
- Trained new hosting employees on proper protocols and procedures for providing an outstanding guest experience.
- Completed opening and closing procedures according to set standards.
- Operated cash registers to accept payments for food and beverages.
House Sitting
-
01.2021 - Current
- Fed and watered pets at appropriate times, following homeowner instructions.
- Provided companionship for pets in the home during house sits.
- Secured house at end of each day by shutting and locking windows, locking doors, and setting up alarm systems.
- Communicated regularly with owners to provide clear updates.
Education
High School Diploma -
Nevada Union High School
Grass Valley, CA06.2024
Skills
- Customer Service
- Team Collaboration
- Multitasking proficiency
- Effective Time Management
References
Sean Valentine - Nevada City Classic Cafe
Employer
nevadacityclassiccafe@gmail.com
(530) 913-8728
Denise Conners
Family Friend
4dconners@gmail.com
(530) 703-2298
Timeline
Host/Waitress
Nevada City Classic Cafe
06.2023 - Current
House Sitting
-
01.2021 - Current
High School Diploma -
Nevada Union High School