Summary
Overview
Work History
Timeline
Kendal Stephens

Kendal Stephens

Dalhart,Texas

Summary

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

28
28
years of professional experience

Work History

Internal Auditor

Dalhart Federal Savings & Loan
04.2024 - Current
  • Identified and assessed key risks facing the organization to develop effective audit plans and strategies
  • Conducted regular audits of company financial statements and internal controls to ensure compliance with regulatory requirements and industry standards
  • Prepared detailed reports and presentations of audit findings for senior management and helped drive decision-making based on recommendations
  • Stayed current on industry trends, regulations, and best practices to continuously improve audit processes and methodologies

Business Support Manager

Visa
01.2016 - 11.2023
  • Managed teams of up to 25 people, setting goals and objectives while monitoring performance
  • Developed and implemented innovative strategies to increase customer satisfaction, efficiency and profitability
  • Utilized problem solving and critical thinking skills to solve business challenges
  • Assisted with hiring process and training of new employees

Enterprise Support Manager

Dell Technologies
06.1998 - 01.2016
  • Trained, coached, and mentored a team of 20+ employees to ensure operational excellence
  • Implemented new processes to streamline customer service and improve efficiency
  • Developed and implemented comprehensive training programs for new and existing employees in line with company policies and procedures
  • Assessed training needs and identified areas of improvement for training courses
  • Provided technical support to customers on various IT related inquiries, including troubleshooting hardware and software issues

Warehouse Manager

Sidus Computer
01.1997 - 05.1998
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes
  • Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment

Timeline

Internal Auditor - Dalhart Federal Savings & Loan
04.2024 - Current
Business Support Manager - Visa
01.2016 - 11.2023
Enterprise Support Manager - Dell Technologies
06.1998 - 01.2016
Warehouse Manager - Sidus Computer
01.1997 - 05.1998

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Kendal Stephens