Kendall Bisarra
Frys Food Store
Wardell,AZ
9
years of professional experience
Professional retail leader with strong focus on team collaboration and achieving results. Skilled in inventory management, customer service, and conflict resolution. Adaptable to changing needs and consistently reliable. Effective communicator with keen sense of operational efficiency and staff development.
Work History
Assistant Store Leader
5 Months- Assisted in daily store operations, ensuring smooth workflow and customer satisfaction.
- Supported inventory management through accurate stock counts and replenishment processes.
- Collaborated with team members to maintain cleanliness and organization of sales floor.
- Trained new employees on store policies, procedures, and customer service standards.
- Delegated daily tasks, addressed employee questions and resolved scheduling issues.
- Supervised payroll corrections for accuracy and duplications.
- Trained and mentored team members on best practices for inventory management.
- Supervised daily store operations to ensure seamless customer service.
Front End Leader
1 Year- Supervised front-end operations, ensuring efficient customer service and checkout processes.
- Monitored staff performance, providing feedback to enhance service quality and productivity.
- Collaborated with management to identify areas for process improvement at the front end.
- Resolved customer complaints swiftly, fostering a positive shopping experience and loyalty.
- Developed training materials to improve new hire onboarding and operational efficiency.
E-commerce Supervisor
1 Year 9 Months- Supervised daily e-commerce operations, ensuring timely order fulfillment and customer satisfaction.
- Trained staff on best practices for online merchandising and customer service protocols.
- Oversaw compliance with company policies, maintaining high standards of operational excellence.
- Trained and supervised e-commerce team members, resulting in increased productivity and improved performance.
Sales Manager / Finance Director
5 Years 3 Months- Developed and implemented sales strategies to drive revenue growth in competitive markets.
- Trained and mentored sales team, enhancing product knowledge and customer engagement skills.
- Analyzed market trends to identify new business opportunities and adjust sales tactics accordingly.
- Established strong relationships with key clients, fostering loyalty and repeat business.
- Conducted regular performance evaluations, setting goals that align with company objectives and driving accountability among team members.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
Education
High School Diploma
Skills
Problem-solving skills
Customer service
Time management
Cash handling
Training and mentoring
Relationship building and management
Timeline
Assistant Store Leader
Frys Food Store
2026.03 - CurrentRead More
Front End Leader
Frys Food Store
2025.03 - 2026.03Read More
E-commerce Supervisor
Frys Food Store
2023.06 - 2025.03Read More
Sales Manager / Finance Director
Karmart Maui
2017.11 - 2023.02Read More
Molokai High & Intermediate School
High School Diploma
Read More