Kendall Brogan

• Managed team of Account Strategy Executives in CPG & Vice categories with combined yearly campaign totals of $70MM+
• Increased team productivity by implementing streamlined processes and effective communication strategies.
• Achieved departmental goals by developing and executing strategic plans and performance metrics.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.

• Managed books of 6+ Sales Representatives with over $20MM+ yearly revenue across CPG, Home, Travel, Golf, and Vice categories.
• Achieved high client satisfaction by delivering exceptional account management services.
• Developed strong relationships with key clients, resulting in increased revenue and long-term loyalty.
• Collaborated effectively with cross-functional teams to address client needs and drive business growth.
• Identified new business opportunities through market research and analysis, leading to successful expansion of the client portfolio.

• Increased digital sales by developing and implementing targeted campaigns for diverse industries.
• Streamlined the sales process by creating effective pitch decks and proposals for prospective clients.
• Managed multiple custom content, standard display & video campaigns working with both agencies
  and clients directly

• Display – Online Media and Online Video Associate working on clients such as PODS, Twitter, and MAM Baby
• Utilized Programmatic tactics across multiple vendors in both managed and self-serviced capacities. Managing multiple campaigns through weekly reporting and tracking against campaign KPIs.

• Activated and aided in the creation of multiple multi-market campaigns for over 10 markets – working as both an Account Executive and Project Manager

• Boosted brand visibility by developing and executing targeted marketing campaigns.
• Optimized customer engagement through tailored email marketing strategies.
• Effectively rebuilt company's website and managed social media channels.

• Boosted customer satisfaction by providing exceptional service throughout the ticket purchasing process.
• Sold over $125k+ revenue in Season Ticket, Group Tickets & Premium Suites