Kendall Buller
Gardner,KS
Summary
Accomplished IT Specialist with a proven track record at the US Department of Agriculture, where I led system modernization projects and enhanced infrastructure efficiency. Skilled in IT troubleshooting and fostering cross-functional collaboration, I significantly reduced downtime and improved system reliability. Expert in information security and adept at translating complex technical information for diverse audiences.
Overview
19
19
years of professional experience
Work History
IT Specialist
US Department of Agriculture
08.2006 - Current
- Configured enterprise infrastructure hardware, devices, and software.
- Installed, configured, and supported Cisco UCS FI and B200 blade servers in multiple datacenters across the country
- Managed hardware and software inventory, ensuring timely updates and replacements as needed.
- Installed, configured, and supported Broadcom vSphere 8.0 infrastructure supporting 1,500 – 2,000 VMs and 75,000+ users.
- Maintained servers and systems to keep networks fully operational during peak periods.
- Provided exceptional customer service by promptly addressing problems reported by end users.
- Enhanced system efficiency by implementing and maintaining IT infrastructure upgrades.
- Led migration projects to modernize legacy systems without disrupting daily operations or compromising security standards.
- Installed and supported Microsoft Windows Server in a Micosoft Active Directory infrastructure
- Explained technical information in clear terms to promote better understanding for non-technical users.
- Trained employees on new technologies, increasing competency levels across the organization.
- Patched software and installed new versions to eliminate security vulnerabilities and protect data.
- Evaluated emerging technologies for feasibility, cost-effectiveness, and potential value-add to the company''s IT ecosystem.
- Reduced downtime by identifying potential issues and resolving them proactively. Optimized performance through regular monitoring and maintenance.
- Collaborated with cross-functional teams to develop innovative IT strategies aligned with business goals.
- Configured and tested new software and hardware.
- Tested new software and hardware prior to deployment.
- Generated reports to track performance and analyze trends.
- Offered assistance in implementing and developing training programs.
Education
Bachelor of Science - Electronics Engineering Technology
05-1990
Skills
- IT troubleshooting
- IT documentation
- Information security
- Troubleshooting
- System upgrades
- Application support
- Application installations
- Technical documentation
- Project implementation
- Virtualization technologies
- IT diagnostics
- Technical troubleshooting
- Ticket management
- Hardware diagnostics
- Operating systems
Timeline
IT Specialist - US Department of Agriculture
08.2006 - Current
Pittsburg State University - Bachelor of Science, Electronics Engineering Technology
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