Kendall Cleworth
Cumming,GA
Summary
I am an active, motivated fast learner seeking employment that will bring into service my retail and visual merchandising experience, provide opportunities for learning and growth within the company, and utilize my leadership skills, creativity, passion for style and fashion, and superior customer care.
Overview
5
5
years of professional experience
Work History
Personal Stylist
Fab’rik Hilton Head And Avalon
08.2022 - Current
- Transferred from Hilton Head Island June 2023
- Top performer, exceeding sales goals on a monthly basis
- Responsibilities include providing exceptional service to customers by greeting them when they come in, making them feel welcome, providing personalized assistance, styling outfits for them to try on, and helping the customer find something that makes them feel and look their best.
- Forming a connection, selecting clothes based on the customer's personal style, and taking any opportunities to go the extra mile to make the customer experience special.
- Visual merchandising for new product displays, creative projects for the store (ex: selfie station for the store holiday party, gift wrapping boxes for winter window displays, hand drawing a flower border across the entire front window display for spring, and hand drawing chalkboard signs for promos and sales)
- Creating social media content by modeling new merchandise, posting Instagram stories and responding to customer DMs
- Running the point-of-sale system, handling Instagram and phone orders, unboxing, tagging, steaming, and putting out new merchandise, keeping the store neat by straightening merchandise on racks and tables, maintaining cleanliness of store surfaces
- Performing daily opening and/or closing duties.
Plant Care Consultant
Circle Of Life
01.2022 - 08.2022
- Responsibilities included designing, maintaining, and caring for all of the indoor and outdoor container plants at top HHI and Savannah hotels, clubs, banks and restaurants, including the Westin, Sonesta, Sandbar, Carolina Coffee and Crumb, Frosty Frog, both Marriott hotels inside of Sea Pines, Alexander’s, Pinnacle Bank, and CSB, as well as Savannah Golf Club and the Savannah Great Dane office building.
- Maintaining assigned route vehicle, arriving to each location on schedule, interacting with customers, documenting all care and/or maintenance of all plants on paper, quality control including treatment or removal of plants and replacement of plants when necessary.
Shift Lead
PlantHouse Decatur
09.2021 - 12.2021
- Left this role to relocate.
- Responsibilities included being one of the two plant care experts on staff that trained employees on plant knowledge and care, quality control on plants and merchandise, customer service and repotting, curating merchandise photos for social media posts, setting up and helping run terrarium workshops for children and adults, creating demo terrariums for displays, being familiar with merchandise on the sales floor and in backstock, assisting the managers in keeping track of what to restock on weekly orders, restocking sales floor from backstock, and running POS system.
Garden Manager
My Secret Garden
06.2021 - 09.2021
- Recruited from Pike Nurseries as manager
- Responsibilities included daily opening and closing (key holder) of the store, routine preparation for daily store operations and maintenance, running POS system, monthly houseplant curation and ordering/selection in person at Southland Greenhouses, providing direction and support for other staff members to ensure they provide quality care of inventory and outstanding customer service, hand watering all plants over the one-acre property, interacting with guests and providing information and care advice on all plants, assembling exciting and creative plant displays utilizing my knowledge of visual merchandising, managing and updating the business’s social media accounts (Facebook/Instagram) to drive increased engagement, developing step-by-step training guides on all aspects of daily duties for current and future employees
- Attended CULTIVATE 2021, the American Horticulture Trade Show.
Department Head
Pike Nurseries
10.2020 - 06.2021
- Responsibilities include conducting weekly orders with an assigned budget, unpacking weekly shipments and organizing new plant material, preserving health of plants, designing and potting custom arrangements, maintaining cleanliness of houseplant department, providing care and maintenance information to customers, staying up to date on trends and bringing in new and exciting plants, performing managerial duties such as training new hires, assisting cashiers with returns and delivery setup, and coaching cashiers on front-of-store maintenance
- Collaborating with other department heads to maintain a cohesive, organized store
- Working closely with visual merchandiser to execute new houseplant displays.
Back of House Assistant
Nothing Bundt Cakes
02.2020 - 09.2020
- Responsibilities included decorating cakes, performing quality control, managing stock at open and close, fulfilling orders, assisting in training co-workers
- Worked through COVID-19 as an essential worker.
Seasonal Sales Associate
Pike Nurseries
10.2018 - 01.2019
- Responsibilities included providing exemplary customer service, running point of sale, educating customers on plant selection and care, creating custom plant arrangements, assist ng with landscape orders, inventory control.
Education
Culinary Sustainability And Hospitality
Kennesaw State University
Kennesaw, GAGraphic Design
The Art Institute of Atlanta
Atlanta, GAHigh School Diploma -
Johns Creek High School
Johns Creek, GA2014
Skills
- I am proficient in Canva, Adobe Illustrator, and Google Sheets
- I possess the creativity and eye to create dynamic displays that help sell merchandise
- I am up to date with Instagram and how to create professional, polished content
- I have experience working with vendors and curating merchandise in multiple retail environments
- I am great at making connections with customers, and customizing their in store experience to make them feel special
Accomplishments
I recently won a company wide contest with fab'rik Hilton Head Island, showcasing an assigned list of items on the social media platform, Instagram, via photo or reel. I hand drew a chalkboard sign, merchandised the front table of the store, and directed the videos for the reel.
Timeline
Personal Stylist
Fab’rik Hilton Head And Avalon
08.2022 - Current
Plant Care Consultant
Circle Of Life
01.2022 - 08.2022
Shift Lead
PlantHouse Decatur
09.2021 - 12.2021
Garden Manager
My Secret Garden
06.2021 - 09.2021
Department Head
Pike Nurseries
10.2020 - 06.2021
Back of House Assistant
Nothing Bundt Cakes
02.2020 - 09.2020
Seasonal Sales Associate
Pike Nurseries
10.2018 - 01.2019
Culinary Sustainability And Hospitality
Kennesaw State University
Graphic Design
The Art Institute of Atlanta
High School Diploma -
Johns Creek High School
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