Kendall Evans
South Bend,IN
Summary
Driven Certified Nursing Assistant and Customer Service Representative with a proven track record of providing exceptional care and support at Holy Cross Village of Notre Dame. Skilled in Alzheimer's care and patient relationship building, consistently enhancing patient wellbeing and loyalty through compassionate and effective service. Excel in high-stress situations, demonstrating superior bedside manner and healthcare ethics.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Holy Cross Village of Notre Dame
03.2024 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Customer Service Representative
Jack’s Donuts
10.2022 - 03.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
Education
Healthcare Specialist Program - Health Sciences
Ivy Tech Community College of Indiana
South Bend05.2024
Skills
- Bathing Assistance
- Compassionate
- Alzheimer's and Dementia Care
- Bedside manner
- Dressing assistance
- Safety Precautions
- Medical terminology knowledge
- Electronic Charting
- Compassionate caregiver
- Patient-focused care
- Mobility Assistance
- Positioning Patients
- End of life care
- Patient Lifting
- Transfer Techniques
- Healthcare ethics
- Ambulation Assistance
- Geriatric Care
- Patient relationship building
- Valid State driver's license
- Light Housekeeping
- Observing responses
- Patient Assessments
- Activity Coordination
- Activity Planning
Certification
BLS
CPR
First Aide
Dementia Care
Timeline
Certified Nursing Assistant
Holy Cross Village of Notre Dame
03.2024 - Current
Customer Service Representative
Jack’s Donuts
10.2022 - 03.2024
Healthcare Specialist Program - Health Sciences
Ivy Tech Community College of Indiana
Similar Profiles
Jennifer WallJennifer Wall
Pediatric Bereavement Coordinator at Pedi Pals, Notre Dame at Home, Notre Dame HealthcarePediatric Bereavement Coordinator at Pedi Pals, Notre Dame at Home, Notre Dame Healthcare
Theau VanhuyseTheau Vanhuyse
Adjoint De Direction / Agent Administratif at CIUSSS Centre-Sud Hôpital Notre-DameAdjoint De Direction / Agent Administratif at CIUSSS Centre-Sud Hôpital Notre-Dame
Tayler BrewerTayler Brewer
High School English Teacher at Notre Dame Catholic Secondary SchoolHigh School English Teacher at Notre Dame Catholic Secondary School