Kendall Griffin
Atlanta,United States
Summary
Professional with experience in customer service and administrative support, well-prepared for front-facing roles. Strong skills in managing multi-line phone systems, scheduling, and handling guest inquiries with positive attitude. Focused on team collaboration and achieving results, adaptable to changing needs, and reliable under pressure. Known for excellent communication skills, organizational abilities, and proactive approach to problem-solving.
Overview
7
7
years of professional experience
Work History
Senate Aide
Georgia State Senate
01.2025 - 04.2025
- Demonstrated adaptability and a strong work ethic while successfully balancing multiple responsibilities in a fast-paced political environment
- Assisted constituents with navigating state agencies, resolving concerns, and improving their understanding of government services
- Gained insight into public policy development by monitoring pending legislation and tracking its progress through Congress
- Compiled informative reports on current events or political developments relevant to the senator's interests or committee assignments
Front Desk Representative
Piedmont Bark
06.2023 - 09.2025
- Optimized front desk efficiency, reducing wait times and improving customer satisfaction
- Implemented new protocols, train staff, and monitor key performance indicators
- Facilitated communication between clients, staff, and management, enhancing overall service quality
Animal Caretaker
Pawtropolis
02.2019 - 08.2022
- Provided daily care and feeding for diverse animal species, ensuring health and well-being
- Optimized animal care protocols, improving overall pet well-being
- Implemented efficient communication strategies, reducing client concerns, and boosting clientele satisfaction with the company
Retail Assistant
The Red Zone
07.2018 - 02.2019
- Assisted customers in finding memorabilia pertaining to UGA athletics
- Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction
- Trained new team members on customer service protocols and operational procedures for efficiency
Education
Bachelor's Degree - Journalism, Public Relations, Political Science
Georgia State University
12-2025
Timeline
Senate Aide
Georgia State Senate
01.2025 - 04.2025
Front Desk Representative
Piedmont Bark
06.2023 - 09.2025
Animal Caretaker
Pawtropolis
02.2019 - 08.2022
Retail Assistant
The Red Zone
07.2018 - 02.2019
Bachelor's Degree - Journalism, Public Relations, Political Science
Georgia State University