Kendall Guy

At the Boys and Girls Club of the Eastern Panhandle, I began as a volunteer to obtain CSL hours for my BSW before transitioning into a staff role during the school year and summer program. I currently serve as Lead Teacher for the kindergarten and first-grade group, a role I have held for three consecutive summers. I design and lead daily programming that incorporates art, physical activity, positive action, reading, math comprehension, and social–emotional learning. I am responsible for medical and behavioral reports, as well as weekly OJPs, ensuring accurate documentation and communication with families and staff.

• Facilitated youth programs promoting personal development and social skills.
• Developed engaging educational activities to foster creativity and teamwork.
• Mentored participants, encouraging positive behavior and conflict resolution skills.
• Collaborated with staff to create a safe and inclusive environment for all members.
• Monitored participant progress, providing feedback and support for continuous improvement.
• Implemented feedback mechanisms to improve program offerings based on member needs.
• Provided support and guidance to youth, helping them overcome personal challenges and achieve their goals.
• Promoted positive behavior among youth by modeling healthy relationships, conflict resolution, and decision-making skills.
• Engaged and interacted with youth members, teaching sustainable habits, and coping mechanisms.
• Assisted with educational needs through tutoring and homework assistance.
• Supervised youth and maintained security for each child under care.
• Enhanced youth development by implementing engaging and interactive programs tailored to individual needs.
• Increased participant engagement through the creation of a welcoming and inclusive environment for all youth members.
• Implemented effective strategies for managing challenging behaviors while maintaining a safe and supportive atmosphere within our programs.
• Took part in sports, games, and movie nights with children.
• Assisted youth in developing problem-solving and communication skills to support stress management.
• Encouraged children to talk issues out with each other and without anger, which eased tense situations.
• Implemented variety of fun and recreational activities for residents.

As a Resource Teacher at Young Hearts Daycare, I work part-time supporting classrooms when Lead Teachers need additional assistance. I am currently assigned to a two-year-old classroom, working 9 a.m.–3 p.m. on Mondays, Wednesdays, and Fridays. My responsibilities include assisting with diaper changes, serving meals, preparing cots for nap time, maintaining a clean and safe environment, and supporting the Lead Teacher with daily classroom needs. I also help promote the social, emotional, and cognitive development of young children through age-appropriate activities and positive interactions.

• Provided resources and materials to support differentiated instruction in the classroom.
• Supported assessment procedures to track student progress and identify areas for improvement.
• Engaged with parents to communicate student progress and foster a supportive learning environment.
• Implemented behavior management techniques to promote positive classroom dynamics and student success.
• Managed classroom behavior effectively, creating a safe and supportive environment conducive to learning.
• Collaborated with colleagues to develop interdisciplinary units, promoting a well-rounded education for all students.

My role at Kidematics is to promote positive behavior, support youth in navigating social situations and friendships, and provide a listening ear to children who need one. I ensure that all students are safe and accounted for at all times. I am primarily stationed in the cafeteria, where I serve snacks and engage with students through board games, coloring, LEGO building, and meaningful conversations about their day and personal interests.

• Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
• Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
• Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.

• Processed customer transactions efficiently using point-of-sale systems.
• Assisted customers with product inquiries and store navigation.
• Maintained organized checkout area to enhance customer experience.
• Handled returns and exchanges in accordance with store policies.
• Resolved customer complaints promptly, ensuring satisfaction and loyalty.
• Trained new cashiers on operational procedures and customer service standards.
• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Restocked and organized merchandise in front lanes.
• Stocked, tagged and displayed merchandise as required.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.

As a Support Staff Member at River Riders Family Adventure Resort, I inflated and deflated inner tubes and prepared canoes, kayaks, and paddleboards for customer rentals. I assisted guests in selecting appropriate inner tubes and personal flotation devices (PFDs), ensuring proper fit and safety. At the end of each day, I accurately stacked and organized tubes in designated trailers, washed PFDs, and collected all air compressor cords to maintain a clean and efficient work area. This role strengthened my customer service, time management, and teamwork skills.