Zoe Onnen
Des Moines,IA
Summary
Driven Youth Development Professional with a 2 year position at Boys and Girls Clubs of Central Iowa, enhancing youth engagement and leadership skills. Excelled in program planning and youth supervision, demonstrating exceptional organizational skills and reliability. Achieved significant improvements in youth behavior and educational support, leveraging active listening and multitasking abilities.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Youth Development Professional
Boys and Girls Clubs of Central Iowa
05.2022 - Current
- Provides support and guidance to 15-20 youth a day, helping them overcome personal challenges and achieve their goals.
- Promotes positive behavior among youth by modeling healthy relationships, conflict resolution, and decision-making skills.
- Engages and interacted with youth members, teaching sustainable habits, and coping mechanisms.
- Assists with educational needs through tutoring and program developing.
Concession Stand Worker
South Des Moines Softball Fields
03.2020 - 06.2024
- Used cash register to tender change and process cash and credit card payments.
- Ensured customer satisfaction through accurate order taking and prompt delivery of food items.
- Handled customer complaints calmly and professionally, working towards swift resolutions that maintained positive relationships with patrons.
- Adhered to health and safety regulations, maintaining proper food handling practices at all times.
- Managed 3-4 other workers during shifts.
Education
Master of Science - Kinesiology
Grand View University
Des Moines, IA05.2029
High School Diploma -
Abraham Lincoln High School
Des Moines, IA05.2024
Skills
- Program Planning
- Goal Setting
- Group Supervision
- Time management abilities
- Decision-Making
- Adaptability and Flexibility
- Active Listening
- Team Leadership
- Organizational Skills
Certification
- CPR/AED Certification
- First Aid Certification
Timeline
Youth Development Professional
Boys and Girls Clubs of Central Iowa
05.2022 - Current
Concession Stand Worker
South Des Moines Softball Fields
03.2020 - 06.2024
- CPR/AED Certification
- First Aid Certification
Master of Science - Kinesiology
Grand View University
High School Diploma -
Abraham Lincoln High School
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