Kendall Hampton
Jacksonville
Summary
Dedicated and customer-focused with experience in fast-paced environments. Proven ability to deliver exceptional customer service, manage multiple tasks effectively, and maintain attention to detail. Strong communication and active listening skills, with a background in handling transactions and maintaining organization.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Member Service Representative
Planet Fitness
Oxford, AL
09.2025 - Current
- Delivered exceptional customer service by addressing member inquiries and resolving issues promptly.
- Assisted in onboarding new members, guiding them through policies and facility usage effectively.
- Maintained accurate records of member accounts, ensuring all transactions were processed correctly.
- Trained staff on customer interaction protocols and operational procedures.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Cashier
Main Street Eats
Kennesaw, GA
04.2025 - 07.2025
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Cashier
Zaxby‘s
Stilesboro, GA
01.2023 - 07.2024
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Greeted customers and answered any questions they had about the store's products and services.
- Balanced daily transactions on a computerized point-of-sale system.
- Resolved customer complaints professionally in accordance with company policy.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Education
Bachelor of Science - Nursing
Jacksonville State University
Jacksonville, AL07-2028
High School Diploma -
Harrison High School
Kennesaw, GA05-2024
Skills
- Friendly customer service
- Team collaboration
- Active listening
- Empathy and patience
- Payment processing
- POS system operations
- Time management skills
- Multitasking
- Attention to detail
Certification
Basic Life Support Certified, 08/24
CPR Certified, 09/2025
Timeline
Member Service Representative
Planet Fitness
09.2025 - Current
Cashier
Main Street Eats
04.2025 - 07.2025
Cashier
Zaxby‘s
01.2023 - 07.2024
High School Diploma -
Harrison High School
Bachelor of Science - Nursing
Jacksonville State University