Kendall Hines
Mary Kay, US
Milwaukee,WI
6
years of professional experience
As a customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Work History
Beauty Consultant
1 Year 4 Months- Assessed client needs to recommend tailored beauty solutions, exceeded sales targets through product knowledge and persuasive communication.
- Consulted with customers to recommend skincare and makeup solutions matched to individual needs.
- Demonstrated product application techniques during consultations and beauty events.
- Educated clients on product benefits, usage, and regimen selection.
- Processed orders accurately and coordinated timely product delivery.
Crew Member
1 Year 2 Months- Operated POS system to take accurate orders and process payments efficiently.
- Prepared menu items following food safety, quality, and portioning standards.
- Maintained clean dining, kitchen, and service areas throughout shifts.
- Restocked supplies to support continuous front counter and kitchen operations.
Package Handler/Sorter
1 Year 10 Months- Received, sorted, loaded, and unloaded packages efficiently in fast-paced environment.
- Loaded and unloaded packages from trailers, conveyor belts, and package cars.
- Sorted parcels by destination, service level, and route accuracy.
- Scanned labels to verify package handling and tracking information.
Customer Service Rep/Server
1 Year 5 Months- Cross-trained team members to listen to customer concerns and handle orders and payments.
- Answered customer inquiries and resolved order issues with clear, professional communication.
- Processed dine-in, carryout, and delivery orders accurately using point-of-sale systems.
- Handled cash, card, and mobile payments while balancing register transactions.
Education
GED
Skills
Retail experience
Customer service
Client relationship building
Aesthetic Sensibility
Product knowledge
Attention to detail
Time Management
Problem solving
Detail-oriented
Personal Information
Title: Entrepreneur/Independent sales- www.marykay.com102028
Timeline
Beauty Consultant
Mary Kay, US
04.2024 - 08.2025Read More
Crew Member
McDonald's
03.2024 - 05.2025Read More
Package Handler/Sorter
UPS
09.2021 - 07.2023Read More
Customer Service Rep/Server
Pizza Hut
03.2019 - 08.2020Read More
Milwaukee Area Technical College
GED
Read More