Kendall Lyles
Atlanta
Summary
Highly motivated and detail-oriented professional with expertise in data analysis, project management, and process improvement. Adept at troubleshooting and resolving complex issues. Skilled in developing and implementing innovative strategies to reduce costs and increase efficiency.
Overview
5
5
years of professional experience
Work History
Night Assistant
QuikTrip
01.2024 - Current
- Maintained store cleanliness and operated the cash register efficiently.
- Ensured cups, straws, and food on grills were consistently stocked for customers.
- Welcomed customers upon entry, ensuring a smooth and efficient flow to minimize wait times.
Delivery Driver
King Logistics LLC
08.2024 - 12.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Data Analysis Intern
Jasudo
Sandy Springs
08.2022 - 08.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Conducted data collection, cleaning, and preprocessing to ensure accuracy and reliability of datasets.
Part Sales Manager
Autozone
05.2020 - 05.2024
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
- Met deadlines while maintaining high-quality deliverables
- Committed to delivering excellent customer service while working in a fast-paced environment
- Managed sales team to consistently achieve growth and hit sales targets
- Resolved customer complaints regarding sales and service
- Responded to telephone inquiries and complaints following standard operating procedures
Customer Service Representative
Comcast
01.2021 - 04.2021
- Answered customer inquiries and provided accurate information regarding products and services.
- Resolved customer complaints promptly and efficiently.
- Maintained a high level of professionalism when dealing with difficult customers.
- Recommended improvements in products, service and billing methods to management to prevent future problems.
Education
High School Diploma -
Westlake High School
Atlanta, GEORGIA05.2020
Skills
- Communication
- Listening
- Comprehension
- Time Management
- Team Training
- Customer Interaction
- Deadline Compliance
- Work Planning and Prioritization
- De-escalation
- Customer service
- Customer satisfaction
- Team collaboration
- Data collection
- Critical thinking
- Performance monitoring
- Professionalism
Timeline
Delivery Driver
King Logistics LLC
08.2024 - 12.2024
Night Assistant
QuikTrip
01.2024 - Current
Data Analysis Intern
Jasudo
08.2022 - 08.2024
Customer Service Representative
Comcast
01.2021 - 04.2021
Part Sales Manager
Autozone
05.2020 - 05.2024
High School Diploma -
Westlake High School