Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kendall Lyons

Fisherville,KY

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Wellness Advisor

Massage Envy
12.2022 - Current
  • Enhance client satisfaction by providing empathetic support and guidance throughout each patient's wellness journey.
  • Boost client retention rates through consistent follow-ups, progress tracking, and goal setting assistance.
  • Manage multiple phone lines, proficiently handling reservations, cancellations, and modifications.
  • Optimize facility cleanliness, ensuring a safe and welcoming environment for clients.
  • Educate clients on the importance of self-care
  • Increase awareness about the organization's services via social media promotions, blog posts, or email campaigns tailored to target audiences.
  • Greet visitors and customers upon arrival, offer assistance, and answer questions to build rapport and retention.
  • Plan appointments over the phone, in person, and via computer for guests and provide confirmation information.

Sales Associate

Under Armour
11.2021 - 11.2022
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Childcare Provider

Little Stars Preschool Development
12.2020 - 03.2021
  • Developed strong relationships with families, providing regular updates on child progress and establishing trust.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Developed age-appropriate activities and crafts to engage children.
  • Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.

Sales Associate

Crumbl Cookies
05.2020 - 09.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Assisted in the kitchen with baking

Education

Bachelor of Science - Exercise Science

University of Louisville
Louisville, KY
05.2026

High School Diploma -

Spencer County High School
Taylorsville, KY
06.2022

Skills

  • Health Education
  • Administrative Skills
  • Multi-Line Phone Systems
  • Customer Service
  • POS Systems
  • Listening Skills
  • Problem-Solving
  • Outgoing Personality

Certification

  • CCMA - Certified Clinical Medical Assistant
  • PT - Phlebotomy Technician

Timeline

Wellness Advisor

Massage Envy
12.2022 - Current

Sales Associate

Under Armour
11.2021 - 11.2022

Childcare Provider

Little Stars Preschool Development
12.2020 - 03.2021

Sales Associate

Crumbl Cookies
05.2020 - 09.2020

Bachelor of Science - Exercise Science

University of Louisville

High School Diploma -

Spencer County High School

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Kendall Lyons