Kendall Nance
Edmond,OK
Summary
Reliable teller with experience in fast-paced financial environments, skilled in handling transactions accurately and efficiently. Possess a customer service orientation, and being efficient in using banking technology software. Known for improving transaction processing times and enhancing customer satisfaction through prompt service. I am currently enrolled at the University of Central Oklahoma, and actively pursuing a Bachelor of Science in Nursing degree.
Overview
4
4
years of professional experience
Work History
Teller
Tinker Federal Credit Union
Enid/Edmond, Oklahoma
06.2023 - Current
- Verified customers' identification to ensure compliance with laws and regulations.
- Issued and redeemed money orders, cashier checks, traveler's checks and savings bonds.
- Adhered to financial services security and audit procedures.
- Explained the features of various credit union products available to customers.
- Processed wire transfers for members.
- Received mortgage and other loan payments, verifying payment dates and amounts due.
- Maintained confidentiality of all customer records and information according to company policies.
- Resolved problems or discrepancies concerning customers' accounts.
- Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
Host
Landrun Steakhouse
Enid, OK
09.2021 - 01.2023
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Monitored dining area to assess server capacity and estimate wait times.
- Collected reservation information and communicated updates to guests via mobile device or in-person.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
Education
Bachelor of Science in Nursing -
University of Central Oklahoma
Edmond, OK12-2027
High School Diploma -
Chisholm High School
Enid, OK05-2023
Some College (No Degree) -
Northern Oklahoma College
Enid, OKSkills
- Customer service
- Team collaboration
- Regulatory compliance
- Professionalism and courtesy
- Reliable
- Approachable
- Excellent time management skills
- Verbal and written communication
- Active listening
- Customer satisfaction measurement
Accomplishments
- Track State Finalist in 100 M Hurdles (2023)
- Estella Alexander Memorial Scholarship (2023)
- Garfield County Scholarship (2023)
- Maintaining a strong GPA
Affiliations
- Member of Alpha Xi Delta sorority (2023-2024)
- Falls creek ministry (Summer 2022-2023)
- Positive Tomorrows volunteer (2023)
References
References available upon request.
Timeline
Teller
Tinker Federal Credit Union
06.2023 - Current
Host
Landrun Steakhouse
09.2021 - 01.2023
Bachelor of Science in Nursing -
University of Central Oklahoma
High School Diploma -
Chisholm High School
Some College (No Degree) -
Northern Oklahoma College