Kendall Schrock
Fort Wayne,IN
Summary
Ambitious business major with hands-on insurance experience and strong analytical skills. Proven ability to deliver results in client service, policy quoting, and claims management. Adept at using Microsoft Excel and Access for decision support and database management. Recognized for being detail-oriented, adaptable, and committed to building positive client relationships. Seeking to apply business knowledge and insurance expertise to contribute to a growing organization.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Insurance Agent
Hupe Insurance Svc
Fort Wayne, Indiana
01.2023 - Current
- Prepared and quoted over 20 policies weekly across auto, home, umbrella, and dwelling fire coverages with carriers including Erie and Central Mutual.
- Participated in training sessions to stay updated on industry trends and products offered.
- Collaborated with underwriters to evaluate risks and determine policy pricing strategies.
- Educated clients about coverage options, terms, and conditions of insurance products.
- Delivered excellent customer service through prompt responses to inquiries and concerns.
- Explained complex technical terms related to insurance plans in simple language for easy understanding.
Personal Shopper
Walmart
Fort Wayne, Indiana
05.2022 - 01.2023
- Assisted customers with product selections and personalized shopping experiences.
- Utilized store technology to track customer orders and preferences.
- Maintained a high level of customer service while ensuring customer satisfaction.
- Managed customer inquiries and resolved issues regarding product selections or substitutions.
Education
Bachelor of Science - Marketing
Purdue Fort Wayne
Fort Wayne05-2026
Skills
- Risk assessment
- Strategic planning
- Cross-selling strategies
- Client retention
- Industry regulations
- Property insurance
- Account management
- Professionalism and ethics
- Property and casualty insurance
- Professionalism
- Multitasking capacity
- Analytical skills
Certification
- Property and Casualty License
Affiliations
- Balanced 20+ hours per week of varsity softball with a full academic course load, demonstrating strong time management and commitment.
- Collaborated with teammates to develop strategies that improved overall performance and team cohesion.
Timeline
Insurance Agent
Hupe Insurance Svc
01.2023 - Current
Personal Shopper
Walmart
05.2022 - 01.2023
Bachelor of Science - Marketing
Purdue Fort Wayne
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