Kendall Small
Albuquerque,NM
Summary
Experienced HVAC Technician excelling in technical troubleshooting, HVAC installation, and preventative maintenance. Known for strong analytical thinking and customer service, driving energy-efficient solutions to enhance system performance.
Overview
6
6
years of professional experience
1
1
Certification
Work History
HVAC Technician
Air Force
Abilene, TX
02.2020 - 02.2026
- Installed, repaired, and maintained HVAC systems in compliance with military standards.
- Diagnosed system malfunctions using advanced diagnostic tools and techniques.
- Collaborated with cross-functional teams to implement energy-efficient solutions.
- Trained junior technicians on HVAC maintenance protocols and safety procedures.
- Conducted regular inspections to ensure optimal performance of HVAC equipment.
- Led troubleshooting efforts for complex HVAC issues, reducing downtime significantly.
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
- Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
- Repaired and replaced motors, bearings and belts.
- Worked overtime, holidays and weekends to accommodate company needs.
- Performed comprehensive preventative maintenance on various types of HVAC equipment, prolonging their lifespan.
- Developed strong relationships with clients through exceptional communication skills, leading to repeat business opportunities.
- Contributed to a safer work environment by adhering to industry safety standards and regulations during all tasks performed.
- Filled out detailed work orders for each job completed.
- Kept up-to-date with the latest advancements in the HVAC field through continuing education courses and workshops, ensuring top-quality services for customers.
- Traveled to job sites for both scheduled and emergency appointments.
- Read blueprints, wiring diagrams, piping schemes and engineering specifications to diagnose and repair units.
- Provided emergency response services for critical system failures, minimizing downtime impacts on businesses or homeowners.
- Participated in team meetings to discuss project progress, challenges encountered, and strategies for overcoming any obstacles.
- Maintained boilers, hot water systems, gas heating equipment and food service equipment.
- Closed out work orders after verifying completion with customers and reporting discrepancies discovered on job site.
- Served as a mentor to junior technicians, providing guidance on best practices for troubleshooting and repairing various types of HVAC equipment.
- Facilitated team training sessions on latest HVAC technologies, enhancing service quality.
Education
Computer Information Systems
Southern New Hampshire University
Hooksett, NH09-2023
Sports Management
Texas Southern University
Houston, TX08-2017
High School Diploma -
Copperas Cove High School
Copperas Cove, TX05-2017
Skills
- Technical troubleshooting
- Electrical wiring
- System troubleshooting
- Leak checks
- Package and split systems
- HVAC and refrigeration systems
- Equipment installation
- Soldering
- Valid [state] driver's license
- EPA regulations
- Adaptable
- Dedicated team player
- Recovering and recycling
- Licensed refrigeration technician
- Diagnostic techniques
- Chiller systems
- Single compressor systems
- Piping systems
- Boiler operations
- Issue troubleshooting
- Maintenance scheduling
- Quality assurance
- Equipment maintenance
- Commercial refrigeration
- Preventative maintenance
- Analytical thinker
- Hazardous materials training
- HVAC installation and maintenance
- Customer service
Accomplishments
- Supervised team of 2-5 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Genie Scissor Lift Training - 20240425
- 2005 Genie S-100 Boom Lift training - 20240425
- EPA Type II
- Refrigerant
Timeline
HVAC Technician
Air Force
02.2020 - 02.2026
Computer Information Systems
Southern New Hampshire University
Sports Management
Texas Southern University
High School Diploma -
Copperas Cove High School
Army Achievement Medal
Aided in the distribution of administering over 150,000 covid vaccines to the Greenbelt metro station area.