Kendall Stam

Dynamic and results-driven Clinical Nurse with extensive experience, excelling in emergency response and patient advocacy. Proven ability to collaborate effectively within interdisciplinary teams while utilizing critical thinking and advanced medication administration skills to enhance patient outcomes in high-acuity settings.

Receptionist — Joanna Kopacz, MD | Mission Viejo, CA (May 2023- May 2024)

• Managed front office operations, including patient scheduling, billing, and insurance verification.
• Collected vitals and patient data to support efficient clinical flow.
• Demonstrated professional communication with patients and interdisciplinary healthcare staff.

• Vice President of Risk Management (Executive Board), Panhellenic Council, Arizona State University, 11/01/24 - 11/01/25: Oversaw risk management operations for 15 sororities, ensuring compliance with university, national organization, and Panhellenic policies. Developed, implemented, and enforced risk reduction strategies for large-scale events, social activities, and member safety. Served as primary liaison between chapter leadership, university officials, and national organizations regarding safety concerns and incident response. Led incident reporting, documentation, and follow-up, maintaining confidentiality and accuracy in sensitive situations. Educated chapter leaders on risk awareness, crisis prevention, and emergency protocols. Conducted regular reviews of chapter practices to identify potential risks and recommend corrective actions. Demonstrated strong leadership, decision-making, and crisis management skills in high-responsibility situations.
• Vice President (Executive Board), Kappa Delta Sorority, ASU, 11/01/23 - 11/01/24, Served as the primary leader for academic initiatives, promoting scholastic excellence across a 300-member sorority. Planned, organized, and executed all chapter events, ensuring smooth logistics, scheduling, and member engagement. Developed and maintained the annual chapter calendar, coordinating academic, social, philanthropic, and organizational commitments. Led the planning and execution of philanthropy weeks, overseeing event design, timelines, volunteer coordination, and fundraising efforts. Collaborated with executive board members and committees to align events with chapter goals and Panhellenic standards. Managed multiple projects simultaneously while meeting deadlines in a high-volume, fast-paced environment. Demonstrated strong organizational leadership, time management, and communication skills.
• Director of Member Retention (Secondary Executive Board), Kappa Delta Sorority, 11/01/22 - 11/01/23, Developed and executed strategic engagement programs that increased member satisfaction and chapter cohesion. Coordinated community-building events that supported inclusivity and academic success.

• HonorHealth Scottsdale Shea Medical Center, Scottsdale, AZ, Community Health Clinical Placement, Spring 2025, 12, Partnered with a hospital resource coordinator to connect patients and families to community services, including food assistance, transportation, and housing support., Gained insight into social determinants of health and how they impact recovery and long-term wellness., Collaborated with case management and discharge planning teams to promote continuity of care.
• City of Phoenix Fire Department, Phoenix, AZ, Community Ride-Along Experience, Fall 2024, 12, Participated in ride-alongs with local firefighters and paramedics, observing emergency response protocols and pre-hospital patient stabilization., Witnessed the importance of interprofessional collaboration between EMS and hospital staff to ensure seamless patient handoff., Enhanced understanding of public health outreach, safety education, and emergency preparedness in the community.