Stephanie Kada
Palm Harbor
Summary
With 18 years of experience in healthcare leadership, I specialize in strategic planning and Six Sigma implementation, driving operational efficiencies and achieving key performance indicators (KPIs). Throughout my career, I have successfully led teams to achieve high-impact results, blending visionary leadership with strong financial acumen. I have a proven track record in enhancing revenue cycles, implementing Electronic Medical Record (EMR) systems, and recapturing over $5.5M in nonbilled revenue. This effort contributed to a 40% increase in profitability and resulted in the achievement of top-ranked status among physician practices. I am committed to fostering team development and ensuring long-term success in both operational and financial outcomes.
Overview
20
20
years of professional experience
Work History
Physician Practice Director
Harmony Cares Medical Group
Tampa
06.2022 - Current
- Recruited, trained, and developed a diverse team of over 60 clinical employees and 15 administrative staff at multiple Primary Care locations.
- Managed day-to-day operations including scheduling, revenue cycle management, payroll, customer service, inventory control, and budgeting/financial reporting.
- Organized resources efficiently, enhancing productivity and minimizing operational costs.
- Led the development and implementation of strategic goals to align operations with company mission, values, and vision.
- Designed and introduced innovative approaches to optimize workflows, streamline procedures, and elevate customer service satisfaction.
- Collaborated with clinical departments to advance patient safety, care quality, and cost containment, leveraging Aprima EMR for operational improvements.
Physician Practice Administrator
AdventHealth
Tampa
03.2013 - 05.2022
- Managed overall operations for 8 multisite healthcare clinics, including Interventional Cardiology and Primary Care practices, overseeing 80+ direct reports, including 8 billers, 4 authorization representatives, and 20 providers.
- Directed financial operations of physician practices, including budgeting, payroll, and billing, successfully recapturing over $5 million in nonbilled revenue.
- Led facility acquisitions and implemented new organizational policies and procedures across medical units and facilities.
- Analyzed patient volume, revenue cycle performance, and productivity metrics to drive operational improvements.
- Improved billing practices by applying appropriate modifiers and ICD-10 codes to optimize reimbursement.
- Oversaw recruitment, hiring, orientation, and training processes for new staff, ensuring compliance with applicable laws and regulations.
Operations Clinic Director
Patients First Family Medicine
05.2009 - 02.2013
- Evaluated practice operations, identifying improvement opportunities and implementing strategies to enhance efficiency and profitability.
- Collaborated with physicians to develop innovative healthcare delivery approaches, ensuring high-quality services within budgetary constraints.
- Implemented new software systems to streamline workflow across multiple departments, improving operational efficiency.
- Conducted facility inspections and recommended modifications to ensure emergency readiness and compliance with access, safety, and sanitation regulations.
- Ensured HIPAA compliance by developing and enforcing policies on access control, data security, and privacy protections.
- Managed fiscal operations, including accounting, budgeting, authorizing expenditures, and setting service rates.
- Monitored patient satisfaction and developed quality assurance initiatives to ensure positive patient outcomes.
- Utilized Athena and Epic EMR systems to improve operational processes.
Office Manager/Billing Manager
Pain Institute of Tampa
Tampa
01.2005 - 01.2009
- Trained and onboarded new employees for billing teams, clinical, and non-clinical roles to ensure smooth integration and operational efficiency.
- Administered annual operating and capital budgets, facilitating profitability and cost-effective operations.
- Established and monitored workflow processes for a Pain Management clinic, implementing improvements to enhance overall personnel performance and productivity.
- Utilized statistical analysis to implement effective revenue strategies, optimizing financial performance.
- Resolved customer inquiries and complaints promptly and professionally, ensuring high levels of satisfaction.
- Contributed to the development of marketing and promotional materials to enhance clinic visibility.
- Developed, monitored office budgets, and processed payroll to maintain financial stability.
- Utilized NextGen EMR to streamline operations and improve patient care workflows.
Education
Project Management Professional Certification (PMP) -
International Business Management Institute- IBMI
08-2025
Strategy and Operations Certification -
International Business Management Institute- IBMI
04.2022
Essential Management Skills Certification -
International Business Management Institute- IBMI
04.2022
Diploma in Business Management -
ELearning-ELC
05.2024
BLS/AED -
01.2025
Skills
- EMR/EHR/RCM Systems: AthenaHealth, Epic, NextGen, PointClickCare, Oracle Cerner, Aprima
- Healthcare Management: Family Medicine, Cardiology, Sports Medicine, Pain Management
- Senior Living Facilities Management: SNF, ALF, MC
- Financial Management & Strategy: Budgeting, P&L Administration, Revenue/Profit Strateg
- Billing & Coding: E&M, ICD-10, Risk Mitigatio
- Regulatory Compliance: CMS/Medicaid Standards, Licensing Requirements, ACO/ACA/MSSP
- Process Improvement: Six Sigma Implementation, KPI, Performance Evaluation
- Human Resources Management: Provider Credentialing, Hiring, Onboarding
- HCM Systems: ADP, Paylocity, Worklio, DecisionHR
- Strategic Leadership: Contract Negotiation, Visionary Thinking, Strategic Planning
- CRM Systems: HubSpot, Salesforce, Pipedrive, Mondaycom
- Facilities Management & Logistics Coordination
- Relationship Development & Stakeholder Engagement
Affiliations
- American Heart Association- AHA Volunteer 2015-2022
Timeline
Physician Practice Director
Harmony Cares Medical Group
06.2022 - Current
Physician Practice Administrator
AdventHealth
03.2013 - 05.2022
Operations Clinic Director
Patients First Family Medicine
05.2009 - 02.2013
Office Manager/Billing Manager
Pain Institute of Tampa
01.2005 - 01.2009
Strategy and Operations Certification -
International Business Management Institute- IBMI
Essential Management Skills Certification -
International Business Management Institute- IBMI
Diploma in Business Management -
ELearning-ELC
BLS/AED -
Project Management Professional Certification (PMP) -
International Business Management Institute- IBMI