Summary
Overview
Work History
Education
Skills
Interests
Timeline
Server

Kendall Strong

Middleburg,FL

Summary

My name is Kendall Strong, and I am a Dynamic team leader with a proven track record at Smoothie King, excelling in service excellence and problem-solving. Recognized for enhancing customer satisfaction through effective communication and product knowledge. Skilled in cash handling and inventory management, fostering a collaborative environment that drives team success and operational efficiency.

Overview

1
1
year of professional experience

Work History

Team Member

Smoothie King
01.2025 - 04.2025
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Assisted with inventory counts and stocking of merchandise.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Assisted customers in selecting merchandise best suited to needs.

Team Member

Tropical Smoothie Cafe
08.2024 - 11.2024
  • Prepared and blended smoothies following standardized recipes to ensure product quality.
  • Assisted in maintaining cleanliness and organization of workstations and customer areas.
  • Provided exceptional customer service by taking orders and addressing inquiries efficiently.
  • Collaborated with team members to achieve daily operational goals and enhance teamwork.
  • Operated kitchen equipment safely while adhering to health and safety regulations.
  • Managed inventory levels by restocking supplies as needed during peak hours.
  • Engaged customers with product knowledge to promote menu items effectively.
  • Adapted quickly to changing demands in a fast-paced environment, ensuring smooth operations.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong cooperative relationships with coworkers and managers.

Team Leader

Smoothie King
03.2024 - 07.2024
  • Supervised daily operations to ensure timely service delivery and customer satisfaction.
  • Trained team members on smoothie preparation techniques and safety protocols.
  • Implemented inventory management practices to minimize waste and optimize stock levels.
  • Assisted in scheduling shifts to maintain adequate coverage during peak hours.
  • Monitored product quality and consistency to uphold brand standards.
  • Developed team-oriented atmosphere through effective communication and collaboration strategies.
  • Resolved customer inquiries and complaints efficiently, enhancing overall experience.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.

Education

No Degree - High School

FLVS
Ocala, FL
01-2025

Skills

  • Service excellence
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Clear communication
  • Attention to detail
  • Collaboration and teamwork
  • Following instructions
  • Cash handling
  • Cleaning
  • Flexible schedule
  • Leadership qualities
  • Workplace safety
  • Computer skills
  • Money handling
  • Heavy lifting
  • Organizing work stations
  • Creativity and innovation
  • Goal setting and achievement
  • Product knowledge
  • Facility cleaning
  • Area and facility cleaning
  • Sales and marketing
  • Equipment operation
  • Equipment maintenance
  • Mechanically inclined

Interests

  • Music
  • I have a passion for photography and editing photos
  • Acting and Theater
  • Fashion
  • Dance

Timeline

Team Member

Smoothie King
01.2025 - 04.2025

Team Member

Tropical Smoothie Cafe
08.2024 - 11.2024

Team Leader

Smoothie King
03.2024 - 07.2024

No Degree - High School

FLVS

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Kendall Strong