Kendall Warnke
Helotes Pediatrics
San Antonio,TX
1
Certification
4
years of professional experience
Dedicated Customer-Service Professional with expertise in high-volume food service environments. Skilled in order management, cash handling, and resolving customer concerns to maintain efficient service during peak periods. Committed to enhancing guest experiences and fostering team collaboration.
Work History
Barista/Crew Member
1 Year- Facilitated team workflow and trained new employees during shifts to enhance service quality
- Earned recognition for reliability and readiness to take on additional responsibilities in fast-paced service environment
- Operated POS system, handled cash transactions, and balanced register at end of shift
- Delivered customer service in high-volume environment while efficiently managing multiple orders during peak hours
- Recognized for reliability and ability to take on additional responsibility in fast-paced service environment
Front Desk Receptionist
2 Years 1 Month- Oversaw daily front desk operations, ensuring smooth scheduling, efficient client check-in/check-out, clear phone communications, and accurate payment processing.
- Communicated client preferences to technicians using verbal and nonverbal support.
- Streamlined workflow for up to 8 technicians, effectively tracking client services, wait times, and appointment flow in fast-paced environment.
- Addressed client concerns and inquiries promptly, demonstrating flexibility in adapting to changing service needs.
- Communicated client preferences to technicians, using verbal, nonverbal, and translation support when needed
- Maintained cleanliness and organization of the salon to ensure a professional and efficient workspace
Certified Clinical Medical Assistant
1 Year- Administer vaccines, steroid injections, and other in-office medications according to provider orders and clinic protocols
- Perform patient intake, triage, specimen collection, and point-of-care testing in a fast-paced pediatric clinic
- Performed patient intake, triage, specimen collection, and point-of-care testing to ensure timely and accurate care in a fast-paced pediatric clinic
- Educate patients and parents on vaccine schedules, medication instructions, follow-up care, and preventive health measures
- Prepared patients for examinations and procedures, facilitating streamlined patient flow and optimizing clinic operations
Education
Bachelor of Science - Multidisciplinary Studies - Pre Nursing Track
- Completed prerequisite coursework for nursing program admission.
- Awards: Honor Roll
- GPA: 3.82
- Pre Nursing Society Member
Skills
POS Systems
Cash Handling
High-Volume Service
Order Accuracy
Food & Beverage Preparation
Sanitation practices
Customer Service
Guest Engagement
Service Prioritization
Multitasking
Team Collaboration
Conflict Resolution
Certification
CPR/AED • First Aid • CCMA • CNA
Timeline
Certified Clinical Medical Assistant
Helotes Pediatrics
08.2025 - CurrentRead More
Front Desk Receptionist
Musa
07.2023 - 08.2025Read More
Barista/Crew Member
DUNKIN
07.2022 - 07.2023Read More
The University of Texas At San Antonio
Bachelor of Science from Multidisciplinary Studies - Pre Nursing Track
Read More