Kendall West

Hunting Hills Country Club

07.2023 - Current

Supported pro shop operations by effectively managing inventory levels, processing transactions, and assisting customers with merchandise selection.
Built and established positive relationships with patrons, team members and supervisors.
Maintained golf cart fleet with regular upkeep to fluids and parts replacements.
Ensured a safe environment for all patrons by strictly enforcing golf course rules and regulations.
Handled clerical and cashier work inside clubhouse to assist players.
Kept golf course equipment stored properly and reported maintenance needs.
Facilitated smooth operations during peak hours by efficiently managing tee time reservations and maintaining effective communication between guests and staff.
Ensured availability of clean golf carts for guests by performing regular cleaning routines.
Delivered exceptional customer service through timely resolution of guest complaints or concerns regarding their experience at the facility.
Transportation duties for guest''s golf bags to carts while maintaining positive interactions with clients.
Checked driving range and grounds daily to identify and manage maintenance needs.
Fostered a welcoming atmosphere at the driving range area by keeping it well-stocked with practice balls.
Greeted golf course guests and shared information on course conditions, rules and gameplay.
Handled various administrative tasks within the pro shop, such as answering phone calls and taking messages.

Summary