Kendall Wheeler
Hampton
Summary
Effective project manager and problem-solver with programming skills and a hardworking mentality. Highly skilled at building and leading high-performance teams that focus on meeting and exceeding business goals. With over 30 years of experience in sales and branch management, loan management, and general bank operations, I am a results-oriented self-motivator. Discussing sales performance, maintaining accountability, and leading inventory management are all examples of successful employee engagement. By monitoring sales and employee performance, coaching staff on proven sales methods, and marketing we were able to meet our sales goals.
Ambitious finance manager offering several years of experience increasing productivity through automation of processes. Confident individual with track record of accurate reporting and analysis. Highly experienced in mentoring employees, leading talented teams and making decisions promptly.
Overview
18
18
years of professional experience
Work History
Sales Finance Manager
TMX Finance Family of Companies
Atlanta
10.2014 - Current
- Implemented marketing strategies that resulted in a 12% increase in the number of customers.
- Answered an average of 250+ calls, emails, and faxes per day, responding to customer inquiries, resolving problems, and informing customers about new products.
- Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries.
- Examined departmental documents to determine how they should be distributed and filed.
- Double-checked the data's accuracy and integrity.
Health and wellness
The Vitamin Shoppe
Atlanta
06.2007 - 10.2014
- Gathered and disseminated educational materials in order to attract new clients and educate larger groups about healthy living.
- Gave group wellness presentations to groups of up to 40 people.
- Developed strong relationships with members in order to promote health, wellness, and services that were available.
- Created care plans and agendas for clients based on their specific health concerns, as well as diet and exercise recommendations.
- Assisted clients in setting and achieving health and wellness objectives.
- Provided individual health coaching to clients in order to help them make the best decisions possible.
- Worked with clients to eliminate high-risk behavior through education, diet, exercise, stress management, and clean living.
Education
Associate of Arts -
MATC
Milwaukee, WISkills
- Notary Signing Agent
- Conflict resolution
- Team building
- Project management
- Process implementation
- Revenue generation
- Relationship development
- Team Leadership
- Supervision
- Clerical support
- Cash handling expertise
- Relationship building and management
- Problem resolution
- Strong verbal communication
- Staff management
- Customer service
- Data Management
- Extremely organized
- Financial analysis
- Budget forecasting
- Sales reporting
- Marketing strategy
- Customer relationship management
- Performance metrics
- Problem solving
- Attention to detail
- Team collaboration
- Time management
Timeline
Sales Finance Manager
TMX Finance Family of Companies
10.2014 - Current
Health and wellness
The Vitamin Shoppe
06.2007 - 10.2014
Associate of Arts -
MATC