Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Kendall Willingham

Kendall Willingham

Lexington,KY

Summary

Dynamic customer service professional with a proven track record at Kenny Perry Country Creek, excelling in relationship building and problem-solving. Recognized for enhancing customer satisfaction through effective communication and a friendly demeanor. Dependable and honest, I thrive in high-pressure environments while maintaining accuracy in cash handling and service delivery.

Overview

7
7
years of professional experience

Work History

Pro Shop Attendant

Kenny Perry Country Creek
Franklin, KY
05.2024 - Current
  • Managed cash register transactions accurately, ensuring proper handling of payments and receipts.
  • Demonstrated outstanding communication skills while resolving customer complaints or concerns professionally.
  • Assisted customers in selecting golf equipment and accessories, enhancing overall shopping experience.
  • Engaged with customers to gather feedback, contributing to service improvement initiatives.
  • Maintained cleanliness and organization of pro shop displays and inventory areas.

Customer Service Cashier

Just Piddlin Farm
Woodburn, KY
08.2018 - Current
  • Maintained accurate cash drawer, ensuring proper cash handling procedures.
  • Delivered exceptional service by promptly addressing customer needs and feedback.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Resolved customer inquiries and complaints to enhance satisfaction.
  • Actively promoted and described the activities available on the farm. I explained the process of prepping for season and the different steps of growing our produce.

Education

Bachelor of Science - Marketing

University of Kentucky
Lexington, KY
12-2026

Skills

  • Customer service
  • Customer relationship building
  • Problem-solving
  • Friendly and helpful
  • Teamwork and collaboration
  • Honest and dependable

Interests

  • Born and raised on an agritourism farm Helped in all facets of production and selling from planting, picking, and dealing with customers
  • Former fastpitch softball pitcher at South Warren High School 2019-2023


Timeline

Pro Shop Attendant

Kenny Perry Country Creek
05.2024 - Current

Customer Service Cashier

Just Piddlin Farm
08.2018 - Current

Bachelor of Science - Marketing

University of Kentucky

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