KENDALL DELGADO
Pomona,CA
Summary
Service-oriented individual skilled at applying creative approaches to solving complex problems. Adept at developing profitable and quality-focused processes. Decisive leader with strong project management skills and data-driven approach.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Subsitute Teacher
Ontario Montclair School District
Ontario/Montclair, CA
01.2022 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
Claims Adjuster II
Amtrust
01.2021 - 12.2021
- Verify coverage and policy conditions
- Thoroughly investigate workers compensation claims
- Communicate with medical providers to develop and authorize appropriate treatment plans
- Review and analyze medical bills to confirm charges and treatment
- Assess damages associated with claims and conduct negotiations within assigned authority limits
- Answered customer questions regarding deductibles.
- Prepared summaries of damage, payments and policy coverage.
Claims Adjuster
Sedgwick
01.2019 - 01.2021
- Consult with attorneys regarding litigation
- Conducting interviews with claimants, clients and attorneys
- Maintain client relationship
- Execute action plans to minimize exposure and procure settlement
- Document and coding claim activity
- Present files to clients
- Manage a caseload of up to 180 files
Supervisor, Senior Instructor
El Monte
01.2013 - 01.2018
- Provide administrative and clerical support
- Answer phone calls and direct to appropriate parties
- Coordinate and direct office services such as expenditure reports and production costs
- Monitoring and coordinating both aquatic programs and staff
- Develop new training techniques for employees
Education
Bachelor of Arts - Communication Studies
California State Univeristy Northridge
05.2018
Associate of Arts - Communication Studies
Pasadena City College
Pasadena, CA05.2016
Associate of Arts - Humanities
Pasadena City College
2016
Skills
- Concept Studies
- Staff Collaboration
- Critical Thinking
- Compensation and Benefits Administration
- Legal Requirements
- Office Operations
- Administrative Support
- Wages and Salary
Certification
California Self-Insured Administrator
Timeline
Subsitute Teacher
Ontario Montclair School District
01.2022 - Current
Claims Adjuster II
Amtrust
01.2021 - 12.2021
Claims Adjuster
Sedgwick
01.2019 - 01.2021
Supervisor, Senior Instructor
El Monte
01.2013 - 01.2018
Bachelor of Arts - Communication Studies
California State Univeristy Northridge
Associate of Arts - Communication Studies
Pasadena City College
Associate of Arts - Humanities
Pasadena City College
California Self-Insured Administrator
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