Criminal justice professional seeking a challenging role that leverages experience in public safety, client service, and operations.
Work History
7 Years 9 Months
Globe Life Insurance | 01.2019 - Current
Advise clients on tailored insurance coverage, resolve service concerns, generate leads through networking, maintain regulatory compliance, and handle high-volume calls.
Home Chef
5 Months
08.2025 - 01.2026
Inspected food products for quality, supported shipping operations, and operated production machinery.
Truck Driver
1 Month
5Star Bresktime Solution | 12.2024 - 01.2025
Delivered food, beverages, and refrigerated goods safely and on schedule while securing cargo, maintaining accurate logs, and upholding a clean driving record.
2 Years 5 Months
HelloFresh | 08.2021 - 01.2024
Operated production machinery and supported shipping, product inspection, food-disposal, and quality-control processes.
8 Months
Heard County Fire Department | 12.2020 - 08.2021
Responded to emergencies, suppressed fires, executed rescues, contained chemical spills, and protected people and property from further damage.
Assessed client needs, recommended tailored insurance solutions, resolved concerns, generated business through networking, and maintained regulatory compliance.
Planning, Life, Automobile, and Home Insurance
4 Years
Twin Cedars Youth and Family Services | 08.2016 - 08.2020
Supervised daily and classroom activities, maintained detailed records, administered medication, completed clerical tasks, and supported students with coursework.
1 Year 11 Months
Georgia Sheriff’s Youth Homes | 02.2015 - 01.2017
Supervised residents, documented daily activities, prepared meals, administered medication, distributed allowances, and maintained administrative records.
1 Year
Pathways Center | 02.2014 - 02.2015
Facilitated group activities and mock trials, provided counseling support, supervised daily routines, and maintained accurate case notes.
2 Months
Sheriff Department/Troup County Jail | 12.2013 - 02.2014
Processed inmate bookings, fingerprints, and photographs; maintained records, completed administrative tasks, and supported facility security.
Porter/Food Service Worker
1 Year 6 Months
West Georgia Health System | 07.2012 - 01.2014
Coordinated food-cart transport and prepared and served meals in support of efficient food-service operations.
3 Months
Troup County Government Center (Court House) | 08.2013 - 11.2013
Administered drug screenings, entered and maintained data, supported courtroom operations, and completed administrative duties.
Education
Diploma - Criminal Justice
West Georgia Technical College | 12-2013
Diploma
Callaway High School | 01-2008
Skills
Food safety and sanitation
Customer service
Regulatory compliance
Client consultation
Quality assurance
Accomplishments
Documented and resolved Issue which led to results.
Resolved product issue through consumer testing.
Used Microsoft Excel to develop inventory tracking spreadsheets.