Kendel Page
Seymour
Summary
Highly-motivated professional with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Strong background in administrative operations, demonstrating proficiency in office management, scheduling, and document handling. Recognized for reliability, teamwork, and commitment to maintaining high quality standards while thriving in fast-paced environments.
Overview
14
14
years of professional experience
Work History
Diagnostic Imaging Assistant/Phlebotomist
Griffin Hospital
07.2021 - Current
- Prepared blood-collection equipment and performed blood draws on more than 40 patients per day.
- Labeled transfer tubes and followed the exact directions for handling and storing specimens for transport.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Spoke with patients to gather information for lab records, reduce fear and anxiety, and optimize cooperation.
- Resolved unusual test orders by contacting physicians' offices, nursing stations, or reference laboratories.
- Entered data into the Meditech Expanse and Athena EMR system and updated patient information to keep records current.
- Maintained patient records and imaging results, facilitating effective communication among healthcare teams.
- Coordinated appointment scheduling and conducted follow-up reminder calls to enhance patient engagement.
- Managed multi-line phone system, greeting callers warmly to create a welcoming environment.
Phlebotomist
St. Mary's Hospital
08.2019 - 07.2021
- Prepared blood-collecting equipment, performed blood draws on more than 50 patients per day, and safely stored and transported samples.
- Established rapport with patients to reduce discomfort during phlebotomy procedures while effectively collecting blood specimens.
- Maintained accurate specimen collection records, ensuring compliance with hospital protocols and regulatory guidelines.
- Executed centrifugation of blood samples in accordance with clinical protocols to ensure sample integrity.
- Identified, verified, and labeled patient information on all forms and supplies using Sunquest and Epic EMR.
- Worked collaboratively with patients, healthcare providers, and patient support departments to ensure high quality of service.
Medical Assistant/Phlebotomist
Dr. Neisa Diaz
01.2019 - 05.2019
- Explained procedures to patients, reducing anxieties and fostering cooperation.
- Communicated clearly and effectively with patients to verify information, determine the purpose of the visit, and record medical history.
- Prepared more than 25 patients per day for X-rays, electrocardiograms, suture removal, and dressing changes.
- Supported physicians during examinations and procedures, ensuring workflow efficiency and patient comfort.
- Implemented improvements in care and efficiency to enhance office operations.
Medical Assistant/Phlebotomist
Princeton Longevity Center
04.2012 - 12.2018
- Executed venipunctures and processed specimens to ensure accurate diagnostic results.
- Administered patient care, including vital sign monitoring and medical history documentation.
- Performed hearing, vision, glaucoma, and Pulmonary Function Tests on 10 patients per day for executive physical exams.
- Completed clinical procedures and gathered patient data for interpretation by the physician.
- Documented test results and patient information in detail to maintain comprehensive medical records.
- Streamlined office operations by implementing care and efficiency improvements, enhancing workflow.
Education
Certified Phlebotomy Technician - Phlebotomy
AIHT Education
Stratford, CT02-2018
Certified Medical Assistant - Medical Assistant
Platt Technical High School
Milford, CT06-2011
Skills
- HIPAA Compliance
- Documentation expertise
- Data Entry
- Microsoft 365
- Workflow efficiency
- Attention to detail
- Time management
- Organizational skills
- Adaptable multitasking
- Effective communication
- Collaborative teamwork
- Self-motivated
Timeline
Diagnostic Imaging Assistant/Phlebotomist
Griffin Hospital
07.2021 - Current
Phlebotomist
St. Mary's Hospital
08.2019 - 07.2021
Medical Assistant/Phlebotomist
Dr. Neisa Diaz
01.2019 - 05.2019
Medical Assistant/Phlebotomist
Princeton Longevity Center
04.2012 - 12.2018
Certified Phlebotomy Technician - Phlebotomy
AIHT Education
Certified Medical Assistant - Medical Assistant
Platt Technical High School